Customer Service Representative

Summary:

Cellar Door, Sales – Vamp Wine Rooms (Hunter Valley)

Vamp Wine Rooms is not your typical cellar door. We’re bold, stylish, and a little unexpected – just like our wines. We’re now looking for a motivated Cellar Door, Sales team member to join us in delivering unforgettable experiences for our guests in Pokolbin.

What you’ll do

• Welcome and guide visitors through wine tastings in a fun, engaging way

• Build strong connections that turn visitors into loyal customers and club members

• Drive sales across wine, merchandise, and memberships

• Ensure every guest leaves with a memorable Vamp experience

What we’re looking for

• Passion for wine, hospitality, and creating great customer moments

• Confident communicator with a natural sales flair

• Flexible availability, including weekends

• Previous cellar door or hospitality experience preferred (but not essential)

• A team player with energy, personality, and professionalism

Why Vamp Wine Rooms?

• Work in one of the Hunter Valley’s most unique cellar doors

• Join a small, passionate team with opportunities to grow

• Staff discounts on wine and merchandise

• Be part of an edgy, creative brand that stands out from the crowd