EmploymentOS for your Business

Team Leader – Family Relationship Services

Family Relationship Services (FRS) • Albury, New South Wales 2640, Australia • Full-time

Description

Location: Albury NSW

Employment Type: Permanent Full-time

Flexibility: Flexible Working Arrangements Available

  • Earn between $110,102 to 114,983 pro-rata (based on skills and experience) + Salary Packaging + Super!
  • Ongoing In-house training and professional development opportunities!
  • 4 weeks Annual leave (pro-rata) + 1 week Health and Wellbeing leave
  • Lead a passionate team supporting families through separation and complex challenges.

Upper Murray Family Care (UMFC) is seeking an experienced and values-driven Team Leader for our Family Relationship Services (FRS) to provide leadership across several important programs supporting families and children.

This role oversees the delivery of services including:

  • Children’s Contact Service (CCS)
  • Parenting Orders Program (POP)
  • Financial Counselling and Capability

As part of the Family Relationship Services leadership group, you will provide operational oversight, staff supervision and contribute to service development to ensure high-quality outcomes for families experiencing separation and conflict.

About the Role

The FRS Team Leader is responsible for leading the day-to-day operations of designated programs through:

  • Leadership of practitioners across CCS, POP and Financial Counselling
  • Reflective supervision and staff development
  • Ensuring program delivery meets contractual and funding requirements
  • Strengthening service quality and practice standards
  • Supporting staff working with complex family law matters
  • Building strong relationships with courts, legal services and community partners
  • Contributing to service planning and program development

This is a leadership role requiring both operational coordination and practice oversight, supporting staff working with families experiencing separation, conflict, family violence, and other complex issues.

About You

You are an experienced professional who can lead teams while maintaining a strong commitment to client outcomes and staff wellbeing.

You will bring:

  • A tertiary qualification in Social Work, Psychology, Social Sciences, Community Welfare or similar
  • Demonstrated leadership experience within child and family services
  • Experience coordinating program delivery within funded service frameworks      
  • Strong people leadership and performance management capability
  • Experience supporting staff working with complex family law matters
  • Excellent communication and stakeholder engagement skills
  • Strong emotional intelligence and reflective practice
  • Management qualifications or additional leadership training are highly regarded.

Why Join UMFC?

  • Supportive multidisciplinary team environment
  • Ongoing supervision and professional development
  • Opportunity to make a meaningful impact on families and children in the community

How to Apply

For more information or a confidential discussion, please contact Angela Pesavento, Service Manager at apesavento@umfc.com.au.

To request a copy of the position description, email peopleandculture@umfc.com.au

After submitting your resume, you will receive an email with a link to complete the screening questions. These must be completed for your application to progress.

We encourage early applications, as submissions will be reviewed upon receipt.

All employment with UMFC is subject to and conditional upon a satisfactory Police Check and relevant ‘Employee’ Working with Children’s Check.

UMFC is a proud Child Safe and inclusive organisation. We welcome people of all backgrounds, abilities, genders and identities.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, individuals with disabilities, and people of all genders.

Join a team that reflects and celebrates the community we serve!

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Company Overview

Upper Murray Family Care (UMFC) beckons you to join a warm, supportive, and culturally safe working environment where your expertise can make a real impact. Every day, we all lean into our values – unwavering integrity, considered empathy, determined advocacy, passionately optimistic, bravely collaborative. UMFC is a committed Child Safe organisation. UMFC is also committed to supporting diversity, equity and inclusion – whether this is within our workforce or through our work with clients and communities.