The Type 1 Diabetes Family Centre is a dynamic organisation dedicated to improving the lives of children and adults living with type 1 diabetes (T1D). We have built a thriving community by providing quality health services, innovative education, and peer support that goes beyond a one-size-fits-all approach. Having established a reputation for excellence and empathy through a team with lived experience, we are now entering a defining moment as we launch our 2030 Strategy to expand our social impact.
The Opportunity
We are seeking a Care Navigator (T1D) to join our team in Perth on a part-time basis (0.4 FTE). This is a unique, grant-funded 4-year fixed-term contract dedicated to bridging the gap between clinical management and daily life for those living with type 1 diabetes. Working under the guidance of our Head of Health and Community Impact, you will be a specialist guide for individuals and families, helping them build the resilience required for effective self-management and emotional adjustment.
Key Areas of Responsibility
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Emotional Adjustment & Navigation: Lead structured sessions to explore the unique T1D journey, using active listening and motivational interviewing to co-design personalised ‘T1D navigation roadmaps’.
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Psychosocial Pathfinding: Coordinate warm referrals to our psychology services and provide a supportive bridge for those on mental health waitlists with evidence-based wellbeing resources.
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Knowledge Hub Curation: Build on our comprehensive library of resources and map a network of WA providers to ensure accurate pathways to services and programs for those managing a T1D diagnosis.
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Governance & Reporting: Ensure accurate data collection and reporting against WA Health grant-funded KPI requirements.
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Innovation: Actively participate in reviewing work standards and bring forward ideas to improve our community and clinic experience.
What You Will Bring
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Relevant Expertise: Tertiary qualifications or significant experience in Community Health, Social Sciences, Health Promotion, or a related field.
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Navigation Experience: Demonstrated experience in service navigation within a health or community setting, preferably with knowledge of the WA health landscape.
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Communication Skills: High-level active listening and relationship-building skills, with the ability to facilitate structured sessions while maintaining safe professional boundaries.
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Lived Experience: Lived experience with type 1 diabetes or supporting those living with T1D is highly desirable.
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Collaborative Mindset: A commitment to our values of Action, Collaboration, Empathy, Excellence, Flexibility, and Integrity.
Benefits
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Salary Packaging: Maximise your take-home pay with Not-for-Profit salary packaging benefits.
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Supportive & Flexible Culture: Join a high-performing team that values flexibility and provides a truly supportive environment where you can do your best work.
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Meaningful Impact: See the direct results of your efforts in the thriving community of children and adults living with type 1 diabetes that we serve every day.
Our Values
We are seeking team members who embody our values of: Action, Collaboration, Empathy, Excellence, Flexibility, and Integrity.
Apply Now Please submit your resume and a compelling cover letter.
Applications close: 6 March 2026
We may commence shortlisting and interviewing prior to the application deadline. Note to Recruitment Agencies: Unsolicited applications from external recruitment agencies will not be accepted. We thank you for respecting our recruitment process.
