Tulgeen Group is a multi-faceted profit-for-purpose organisation, which, from informal origins in the mid 1970’s, has grown into a highly-regarded disability services provider. Currently employing 130 staff – who in turn earnestly support over 130 clients across multiple locations and commercial operations.
We’re looking for an Inclusion Services Manager (ISM) who will help support:
- Our goal of bringing people with disabilities into work and other meaningful activities,
- Build social connections, helping them grow in their lives and careers, through our client inclusion services programs and Disability Employment Programs.
At Tulgeen, our mission is to inspire an inclusive, connected, and caring community. We have a strong commitment to inclusion, equity, and diversity in the workplace and throughout the community. We believe that everyone deserves the opportunity to be valued, respected and treated equally.
If you’re a multi-skilled manager or coordinator with a range of industry relevant professional and leadership skills and experience, able to manage a highly skilled, inclusive and caring workforce who make a profound positive difference to the lives of people with disability, we’d love to hear from you.
Benefits of Working with Tulgeen
- Salary sacrifice – Access Pay
- Working with a Not-For-Profit
- Monday to Friday, with flexible start and finish times
- Flexible working from Bega and Eden Sites
Position Purpose
The ISM is responsible for the strategic and operational leadership of Tulgeen’s Inclusion Services, including Insync Bega and Eden Site.
This role ensures the delivery of high-quality, person-centered services that are
compliant with NDIS Practice Standards, financially sustainable and aligned
with Tulgeen’s strategic objectives and organisational values.
The ISM provides leadership across service delivery, workforce capability, quality and
safeguarding and continuous improvement, whilst driving service growth within
the Bega Valley Shire for positive outcomes for people accessing services.
This position is accountable for financial performance, resource management, service
development and stakeholder engagement, ensuring services remain responsive to
emerging community needs and opportunities.
Key responsibilities include:
- InSync operations (inclusive of Art in the Garage, InPrint, Bega/Merimbula InSync, Customised & Supported Employment, and community-based activities) as a service line
- Eden operations, inclusive of Children and Young People and Adult supports as a
Service line, providing Centre and Community based services
- Client Support provided at InSync and Eden sites in line with NDIS practice standards
and regulatory requirements
- Managing Inclusion Services Budget lines, Business Plan actions, WHS, Quality and
Safeguarding requirements and Continuous Improvement Plans in line with the
NIDA Practice Standards and Tulgeen’s organisational values
- Strategic relationships and business development opportunities associated with Inclusion
Services growth opportunities
- Service review and development to meet emerging community needs in a commercially
viable way
Key attributes include:
- Oversee day to day service area operations in coordination with the Coordinator and Team Leaders
- Manage the Inclusion Services Budget, Business Plan actions, Quality and Safeguarding
requirements and Continuous Improvement Plans
- Build the capabilities of InSync Leadership Team
- Ongoing review of operational resourcing to achieve the optimal alignment between resourcing
costs and revenue
- Oversee the proactive management of WHS on all InSync sites
- Work with the General Manager and Executive Leadership to cultivate stakeholder
relationships to enable growth in InSync services
- Support the General Manager in identifying and pursuing funding and positioning
opportunities
- Actively contribute to strategic planning discussions, documents, reporting, workshops, and
processes. This includes ongoing identification of opportunities, threats, and
steps to address systemic challenges
- Investigate Social Enterprise expansion opportunities
- Work with
the Finance Manager to proactively manage InSync budgets, facilities, and
assets
Supervisory/Management Responsibilities
- INSYNC Leadership Team and Rostered DSW’s
Enquiries
If you would like to have a confidential discussion about this Role, or would like the Position Description, please contact Tulgeen on (02) 6499 0800 or email Recruitement@Tulgeen.com.au.
Applying for the Role
Please apply through Employment Hero with a CV and a Cover Letter by no later than COB Friday 24 April 2026.
