About Trilogy Care
Trilogy Care is one of Australia’s fastest-growing approved Support at Home (HCP/S@H) providers. We’re a vibrant, purpose-driven team dedicated to helping people live independently at home for longer. Our work goes beyond requirements – it’s about creating meaningful impact for our clients, their families, and our people. We’re proud to be building a workplace where individuals feel empowered, supported, and valued.
About the Role
As a People & Culture Business Partner, you will deliver both operational HR support and strategic workforce development, partnering with leaders to provide expert advice across ER/IR, workforce planning, and leadership capability. You will play a key role in driving learning and development, fostering an inclusive and high-performance culture, and leveraging AI to enhance HR processes, decision-making, and organisational effectiveness.
Job Description
- Act as a trusted business partner to executives, leaders, and employees by providing HR
- advice, coaching, and support across the full employee lifecycle.
- Manage end-to-end ER/IR matters in line with legislation and policies
- Oversee day-to-day HR operations, including performance management, workforce
- planning, and policy interpretation.
- Partner with leaders to identify learning needs and deliver tailored development pathways, driving leadership capability, engagement, culture, and continuous improvement across the organisation.
- Produce reporting and insights on HR metrics, including learning outcomes, employee engagement trends, and workforce capability.
- Collaborate on HR projects, policy development, and change initiatives
- Leverage AI to streamline HR processes, recruitment, and reporting
- Act as a key link between Recruitment, L&D, HR Ops, and business leaders
- Support WHS, wellbeing, psychological safety, and injury management processes
- Manage WorkCover and return-to-work coordination
- Develop and maintain HR policies, procedures, and templates
Skills and Qualifications
- Tertiary qualifications in Human Resources, or a related field or a related field.
- 5+ years’ HRBP or generalist experience
- Experience with HRIS, LMS, and HR technologies (including AI tools)
- AHRI membership (or equivalent) preferred
- Strong ER/IR knowledge, including Fair Work Commission matters
- Experience to job evaluation and grading frameworks (Mercer, Hay, Korn Ferry)
- Strong analytical and reporting capability with the ability to translate data into insights that drive decision-making.
- Proficiency with HRIS, LMS, and associated HR technologies, with the ability to leverage digital and AI tools to enhance processes.
- Ability to manage competing priorities in a fast-paced environment
- Excellent stakeholder management and influencing skills
- Commitment to a positive, collaborative, and values-driven culture
Trilogy Benefits (or Salary + Trilogy Benefits)
- Modern King Street, Bowen Hills office with excellent facilities, close to public transport, cafes, restaurants and supermarkets
- Vibrant team culture and regular social events
- Opportunities for career mapping and career progression within the company
- Salary packaging (Novated Leasing) to boost your take-home pay
- Access to Fitness Passport to support your health and wellbeing
- EAP support for you and your immediate family
- Employee discounts on groceries, fuel, utility bills, wellness and more
Unlock your Potential with Trilogy Care
Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates. At Trilogy Care, we’re going beyond compliance and coordination – we’re applying AI, automation and operational design to deliver better client experiences and better employee ones. Every staff member has access to generative AI tools, training, and time to experiment – not just the Tech team! Whether you’re in finance, people & culture, growth, or support, you’ll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.
Please note
To join our team, you’ll need to have full Australian work rights. As part of our standard recruitment process, we’ll also conduct a working rights check, police check and request professional references during onboarding.
We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.
