Student Services Coordinator
Support continuous growth and improvement while maintaining operational standards and student-centred practice for all aspects of the student lifecycle at Cairnmillar. Join a collaborative team providing high-quality service, engaging with leads, prospective students, and academic staff to deliver excellent outcomes.
Ongoing, part-time
Location: Hawthorn East
The Cairnmillar Institute is seeking a Student Services Coordinator to join our Student Services team. This pivotal administrative role is responsible for ensuring consistent, efficient and student-centred practices across Recruitment & Admissions, Education Administration, Data & Compliance, and Placements, as well as identifying and supporting projects to support continuous improvement and growth while maintaining operational standards, data integrity and accurate reporting.
As the first point of contact for complex operational matters, you’ll play a key part in providing advice on student concerns and other compliance activities to ensure data and process integrity as well as a positive student experience.
This is a hands-on, varied role ideal for someone who thrives in a busy environment, enjoys working with people, and is committed to service excellence.
The successful candidate will have:
- A bachelor’s degree in business administration, education, psychology, or a related field (or equivalent relevant experience/training)
- Experience in an administrative role within higher education (ideally in psychology or counselling)
- Strong understanding of admissions and student lifecycle operations.
- High level capability in data management, reporting and complex administrative systems and databases(
- Sound understanding of compliance, quality assurance and record management obligations relevant to higher education
- Highly developed written and verbal communication skills
- Ability to work collaboratively, influence practice change, and support team capability through practical guidance.
About the Cairnmillar Institute
Established over 60 years ago, The Cairnmillar Institute is a not-for-profit organisation dedicated to advancing better mental health through education, research, and treatment in psychology, counselling, and psychotherapy.
Cairnmillar is one of Australia’s largest trainers of postgraduate psychologists and counsellors, providing clinical services across multiple sites and via telehealth. We offer flexible, inclusive, and values-driven work practices, with strong support for professional growth and staff wellbeing.
To apply:
Attach your CV and a short statement outlining your interest, relevant skills, and experience. Please refer to the full Position Description for detailed responsibilities and selection criteria https://www.cairnmillar.org.au/about/careers-at-cmi/job-search/
Only shortlisted applicants will be contacted. A Police Check and Working with Children Check will be required as part of the employment conditions.
Why join Cairnmillar:
- Hybrid work options and flexible workplace culture
- Supportive and inclusive team environment
- Opportunities for ongoing learning and development
- Purpose-driven work in a values-aligned organisation
- Salary packaging options available
Cairnmillar is an equal opportunity employer committed to child safety and to attracting a diverse workforce that reflects the community it serves.
