National Account Manager – Stuart Alexander & Co
Location: Pyrmont, NSW
Employment Type: Full-Time
About Us:
At Stuart Alexander & Co, we are one of Australia’s largest privately owned
FMCG companies, importing, marketing, and distributing premium global brands
including Chupa Chups, Mentos, Hershey’s, Lotus Biscoff and Tabasco
We are passionate about building long-term brand equity and delivering exceptional
value to our customers. Everything we do is grounded in a strong set of values
that encourage bold thinking, accountability, collaboration, clear
communication, and genuine care – for our people, our partners, and our brands.
The Role:
We are looking for a commercially driven National Account Manager to manage
and grow strategic retail partnerships while delivering strong commercial
outcomes across a portfolio of globally recognised brands.
This role is responsible for leading customer planning, promotional strategy, demand
forecasting, trade investment and P&L delivery across assigned accounts.
Acting as a key commercial interface between the customer and our internal
teams, you will work closely with Sales, Category, Brand, Finance and Supply
Chain to drive sustainable growth.
But beyond the numbers, we’re looking for someone who thinks differently. We value creative
commercial thinkers who are willing to challenge the status quo — someone
who can combine strong sales fundamentals with fresh ideas around promotions,
category growth and customer collaboration. If you enjoy finding new ways to
unlock growth, building compelling customer plans, and using insight to drive
smarter decisions, you’ll thrive in this role.
This is an opportunity to take ownership of key accounts in a fast-paced FMCG
environment, working with premium brands and a supportive, high-performing
team.
Key Responsibilities:
Customer Management & Relationship Building
- Act as the primary commercial contact for designated national retail accounts.
- Build strong, collaborative partnerships through regular engagement, business reviews, and joint planning.
- Lead negotiations and drive outcomes across ranging, pricing and promotional strategies.
Commercial & Financial Management
- Take accountability for delivering P&L outcomes including net sales, trade spend and gross margin.
- Manage promotional investment effectively to ensure strong return on investment.
- Work closely with Finance to resolve pricing and promotional claim discrepancies.
Promotional Planning & Execution
- Develop and execute promotional programs aligned to customer calendars and business priorities.
- Manage submissions through customer systems such as Partner Hub and PMR.
- Analyse promotional performance and implement data-driven improvements.
Demand Planning & Forecasting
- Own forecasting for assigned customers and categories to maintain high forecast accuracy.
- Collaborate closely with Supply Chain and planning teams to ensure continuity of supply.
- Support forecasting and planning for new product launches and SKU transitions.
Category & Business Support
- Partner with Category and Brand teams to deliver compelling insights and range review presentations.
- Maintain accurate business systems including cycle plans, promotional trackers and ranging data.
- Support the National Business Manager and wider sales team with reporting and business planning.
What We’re Looking For:
We are seeking a commercially minded National Account Manager with strong
FMCG experience and the ability to drive growth through strategic customer
partnerships.
You’ll combine strong analytical and financial capability with excellent relationship
management and negotiation skills.
- Proven experience in National or Key Account Management within FMCG, managing major retail customers.
- Strong commercial acumen, with experience managing P&L, pricing and trade spend.
- Excellent negotiation, communication and presentation skills.
- Advanced Excel and PowerPoint capability with strong analytical and forecasting skills.
- A creative commercial thinker who is willing to challenge the status quo and bring fresh ideas to customers and internal teams.
Why Join Us?
At Stuart Alexander & Co, we believe work should be as enjoyable as it is
rewarding. We foster a positive and supportive workplace culture that
celebrates both individual contributions and team success.
- Hybrid working options (Work from home available Tuesday & Friday’s)
- Career development opportunities across a growing business
- Regular team events, training sessions & social initiatives
- Work with iconic global brands in a colourful, fast-paced FMCG environment
How to Apply:
If you’re excited about contributing to a passionate team and growing your career
in FMCG, we’d love to hear from you.
Click “Apply Now” to submit your application.
