Join Our Team as a Business Development Manager with Contractor Management at Star Property Maintenance!
Who We Are:
Star Property Maintenance (NSW) Pty Ltd is a trusted leader in property maintenance and facilities services, with over 22 years of delivering excellence across commercial cleaning, grounds, and general maintenance. Our success is built on a strong commitment to quality, compliance, and client satisfaction.
About The Role:
The Business Development Manager with contractor management ensures leading the acquisition of new business contracts and client relationships to drive business growth specifically related to facility management solutions such as cleaning, gardening, rubbish removal, tree service, repairs, and maintenance services. you will manage and coordinate contractors and service providers entrusted to deliver these facility maintenance projects, ensuring quality, compliance, and timely execution. This dual role is crucial for expanding our footprint in the facility maintenance market while ensuring operational excellence and client satisfaction.
Key responsibilities:
· Drive new business acquisition in facility maintenance (commercial, industrial, residential)
· Build and manage relationships with facility managers, property owners, and stakeholders
· Lead and support contract negotiations with Legal and senior management
· Oversee subcontractors, technicians, and vendors from onboarding to project completion
· Coordinate scheduling, resources, and vendor performance to meet SLAs and deadlines
· Ensure quality control, safety compliance, and contractual adherence on-site
· Resolve operational issues, conflicts, and client feedback proactively
· Collaborate with Sales, Legal, Operations, and Finance for smooth execution and profitability
· Report on pipeline, contract progress, and contractor performance to leadership
· Manage risk, ensure compliance, and minimize disputes
· Track KPIs including contract value, revenue growth, delivery performance, client satisfaction, and retention
Please note: This list is indicative and not exhaustive; other duties may be required to meet business needs.
What You Need to Succeed:
Proven success in business development, client acquisition, or sales, ideally in contract-driven industries such as construction, consulting, or project services
Experience managing contractors, vendors, or external service providers
Strong negotiation, interpersonal, and communication skills
Ability to manage multiple projects and priorities efficiently with a results-driven, hands-on approach
Solid knowledge of contract structures, risk management, and operational logistics
Analytical skills with experience in performance monitoring and reporting
Collaborative mindset and ability to work cross-functionally
Excellent attention to detail and analytical skills.
Effective communication skills, both written and verbal.
Ability to work independently and collaboratively within a team environment.
Strong organisational and time management skills.
Commitment to maintaining high ethical standards and confidentiality.
Current driver’s licence and willingness to travel to multiple sites as required.
Hold current police check or willing to obtain.
Working rights in Australia
What We Offer:
Immediate start.
Competitive salary and benefits package.
Supportive, employee-focused workplace.
A positive, team-oriented culture that values integrity, accountability, and innovation.
Career progression and growth within a dynamic, expanding company.
We strongly encourage Aboriginal and/or Torres Strait Islander peoples to apply., we are committed to creating a diverse and inclusive workplace and gratefully welcome your unique perspectives and contributions to our team.
To apply email your resume to hr@starpm.com.au or click apply in the job advertisement.
