The Opportunity
Reporting to the Head of Assurance, the Managing consultant holds a pivotal position, contributing to the growth of the Assurance practice through effective management of the established team and providing ongoing thought leadership and growing product offerings and revenue streams.
A major function of the role is to assist in meeting specific financial and profitability targets for the Assurance division. This will be achieved through identifying ways to reduce the effort required to complete engagements, lower cost delivery models or other efficiencies. Pre-sales activities, being a friend of sales, and taking part in marketing activities, which may include webinars, in-person presentations and internal meetings. Ensuring the Assurance team are working effectively, efficiently and have the training and support they require for their own needs, and those of the business. The Managing consultant will be responsible for ensuring that Assurance deliverables.
The Managing consultant will be responsible for assisting with a successful go to market strategy and delivery of successful projects for our customers, on time and on budget. Key to this role will be the ability to lead by example, using your strong technical aptitude and leadership skills to take our established Assurance team to the next level, through upskilling, new methodologies, and mentorship.
Whilst leading the team, this is also a hands-on role, and you will be required to oversee and undertake billable engagements. The design, development and delivery of marketing activities will also form a crucial part of this role.
Collaborating with the Sales team, the role will provide pre-sales and post-sales support in identifying customers’ wants and needs by drawing on your extensive industry knowledge around Assurance best practice applications, principles and standards.
Responsibilities
Delivery of Assurance Services
Evaluate process effectiveness and identify areas for continuous improvement across the Assurance business.
Identify skills gaps within the team to facilitate hiring/training decisions.
Ensure the deliverables of the Assurance team remain at a high standard.
Ensure that all consultants have the tools, training and support to perform their jobs.
Hands on penetration testing across all disciplines.
Friend of Sales – Scoping and planning of penetration testing delivery.
Select, design and create appropriate tools for testing.
Document methodologies and approaches to ensure they adapt with changes over time.
Keep up to date with latest testing and ethical hacking methods.
QA of Reports.
Analyse outcomes and make recommendations for security improvements.
Act as the point of contact for all Assurance project issues and customer escalations.
Provide training to the Sales team on new product offerings or industry changes.
Ensuring all resources understand their upcoming projects and that prerequisites have been met by customers in advance of the engagement.
Assurance Delivery Management
Ensure that systems which are critical to the assurance team are secure and maintained.
Analyse and document security events. Identify root causes, prioritise threats and recommend or implement corrective actions. Test and deploy risk mitigation process.
Review and advise on current and future technologies before implementation.
Documentation of Assurance procedures and policies.
Assess and review ways of automating, orchestrating, streamlining and combining relevant technologies to uplift capability.
Identify new product offerings or strategies to increase revenue.
Collaborate with other divisions to identify opportunities to combine product offerings.
Management of internal Assurance security (AWS/Azure).
Team Management
Manage and grow a team of security consultants across pre-sales and post-sales functions, proportionate with business needs.
Working with the Head of Assurance and P&C, assist with recruitment, training and mentoring of the team, staff engagement, career planning and development and delivery utilisation.
Ensure the professional development needs of the team are being met, keeping up to date with the latest changes in the industry, needs of the business, and the consultants career path.
Identify team engagement drivers and address any team concerns.
Ensure set team goals and objectives are specific, measurable, monitored and being met by the team.
Assist the assurance team in managing time effectively to reduce consultant fatigue and ensure that deliverables are delivered on time.
Knowledge Expertise
Provide extensive industry knowledge to customers on security solutions – across all Infotrust disciplines.
Oversee project deliverables to ensure solutions are implemented to best practice and in line with customer and business requirements.
Create and expand lasting relationships with customers and partners, based on subject matter expertise, cyber thought-leadership – becoming a trusted advisor to our customers on their security strategy
Ensure customer feedback is reported as excellent, resulting from their experience working with the Assurance team.
Technical expertise on Pen Testing/Ethical Hacking as/when needed.
Evangelise best practice, research and knowledge sharing.
Assess and scope testing activity and perform job estimates as required – ensuring that testing activity defined in scopes are delivered to the highest standard.
Take part in customer facing marketing events.
Key Competencies & Experience:
Deliver high quality penetration testing engagements and deliverables to our customers.
Increase revenue for the Assurance business through pre-sales, scoping, and customer engagement to support to the sales team.
Ensure that systems such as Reporting tools, engagement related infrastructure (AWS/Azure).
Design, develop and deliver materials that can be used by marketing to promote the business.
Ensure that the team are working on approved projects only.
Ensure that morale on the team remains high.
Ensure that Assurance consultants have the necessary knowledge, tools and training to succeed.
Improvement of delivery timelines for customer deliverables.
Improvement of customer experience with Assurance products.
Managing the expectation of the Assurance team against that of the business.
Work with project management to ensure that the right people are on the right engagement.
Develop tools and templates to provide delivery efficiencies for the Assurance team.
Ensure that the team remain utilised in a profitable and sustainable manner.
Manage and grow a team of security consultants, who are highly engaged and continuing in their own development, whilst delivering successful customer projects.
Introduction of new services or products to the Assurance portfolio.
Oversee the planning, scheduling and tracking of effective assurance engagements run by internal team members.
Reinforce our go-to market strategy across Assurance services.
Develop training or activities that foster cross departmental involvement.
Keep up to date with latest testing and ethical hacking methods, including conducting and participating in research, attending at conferences.
Increase your public profile through conference presentations, webinars, blogs, interviews.
Collaborate on cross-functional projects with all parts of the business.
Provide insight into the overall penetration testing solution.
Support the Infotrust and Spirit business in achieving their goals.
Skills:
5-10 years’ experience working in an Assurance security specialist role.
5 years’ experience at a similar level, running an Assurance team.
Demonstrated people leadership skills.
Strong soft skills and customer service skills.
Sound understanding through experience of customer needs and requirements.
Technical SME across multiple assurance disciplines.
Strong written and verbal communication skills, including the ability to clearly articulate complex security and technology concepts to a broad and diverse audience.
Ability to write and present formal reports and presentations on security proposals, results or issues.
Adept at explaining technical situations and solutions to non-technical parties.
Experience in developing cyber/information security strategy and strategy execution.
Proven track record building strong relationships with customers, key business leaders and Stakeholders.
Outstanding organisational and data analytics skills.
Relevant tertiary qualifications (degree in computer security, computer science or equivalent).
At least two of the following certifications: OSCP, OSCE, CREST, etc.
Red team or adversarial simulation experience a bonus.
Solid knowledge and experience of using a variety of penetration testing or threat modelling tools including open source and commercial mapping.
Experience with IT and cybersecurity strategy, policies, standards, procedures, and controls.
Experience and practical understanding of Information Security Standards & Frameworks.
Platforms & Software:
Security administration and maintenance of public and private cloud technologies (AWS/Azure)
Fluent with MS and UNIX operating systems
Dynamics 365
Service Now
Attack Forge
Azure/AWS
Personal Attributes:
Exceptional time management.
Leadership experience.
Strong Stakeholder management capabilities.
Outstanding verbal and written communication.
Flexibility.
Ability to align cyber security objectives with key business goals.
Prepared to act as a ‘hands-on’ leader, supporting the team, as required.
Lead by example on Infotrust Values.
A high aptitude to want to learn new technologies and study as required.
An ability to handle pressure.
Ability to work autonomously but also as part of an agile, collaborative team.
Strong organisational and project delivery skills.
Ability to set goals, motivate and mentor the team – recognising developmental requirements.
High level of attention to detail.
Keen sense of responsibility and accountability, owning and driving the issue.
Willingness to comprehend, use and introduce innovative technologies and processes.
A willingness to take on new challenges.
Capability to establish and maintain strong relationships across IT teams and external vendors.
Adaptability to change.
Who Are We?
As one of Australia’s largest ASX listed cyber security practices, Infotrust has built a reputation as one of country’s most trusted cyber security advisors.
Our holistic approach and comprehensive suite of specialist services covers many aspects of the security lifecycle, ensuring clients can rely on us to help secure and protect their digital assets.
With a team of over 130 cyber security experts and 650 customers, we bring best in industry people, systems, technology and services to build long term strategic partnerships with our clients. Delivering comprehensive security solutions to protect Australian enterprises from evolving cyber threats.
Key capabilities include Australian Sovereign 24/7 Security Operations Centre (SOC), Incident Response, Digital Forensics, Data Security, Governance, Risk & Compliance, Assurance Services (Offensive Security), Managed Network Security, Security Engineering and Technology
Our commitment to agility, innovation, expertise, and a customer-centric approach sets us apart in the industry.
Our Culture
Embarking on your career at Infotrust signifies joining a team devoted to delivering cutting-edge and innovative solutions to our valued customers. Our community thrives on collaboration and pursues excellence in all endeavours. We take pride in consistently delivering customer outcomes that embody our core principle of “Securing Your Future”.
What sets us apart is our unwavering commitment to our employees’ well-being and success. We firmly believe that fostering an inclusive, positive and collaborative workplace cultivates productivity and fosters employee’s happiness.
In addition to exposure to exciting cyber solutions, we offer a range of benefits designed to enhance the employee experience. Our hybrid work arrangements, workplace flexibility, referral rewards, staff discounts, professional development program and market-leading paid parental leave are just a few of the ways we support our exceptional workforce. Moreover, our engagement surveys consistently reveal strong feedback about the supportiveness and transparency of our leaders.
We firmly believe in investing in our employees’ growth and development, providing opportunities for career advancement and training through our comprehensive professional development program. Work is such an important part of life. We aim we provide the balance for our employees to grow in their personal and professional ambitions. We welcome you to our team.
