EmploymentOS for your Business

Product Training and Implementation Manager

Sales & Client Management • Sydney, New South Wales 2000, Australia • Full-time

Description

GT Motive

GT Motive is the technology division of the Solvd Group within Allianz Partners, offering technology solutions and SaaS in the automotive industry – delivering estimating and claims technology used by repairers and insurers in more than 25 countries. Our mission is to deliver open, data driven tools that improve accuracy, streamline workflows, and enhance the repair experience.

GT Motive is expanding in Australia and is seeking a highly credible, hands on professional to lead national repairer onboarding, training and product adoption. This is one of the most critical roles in our business, and central to building strong, trusted relationships across the repairer and dealer community.

About the role

Reporting to the Head of Sales and Client Management, Australia, and working in alignment with the GT Global Product team in Spain, the Product Training and Implementation Manager is responsible for leading repairer onboarding, adoption, training and relationship development across the Australian market.

Insurer partnerships create opportunity, our long‑term success depends on repairers gaining clear, consistent value from GT Motive’s estimating and workflow solutions. Demonstrating practical benefits, supporting real‑world workflow integration and building confidence in the platform are central to the role.

You will work closely with repairers and dealers to support onboarding, deliver training, address barriers to adoption and strengthen ongoing engagement. This is a field‑focused role requiring regular national travel and frequent in‑person interaction.

The position can be based in Sydney, Melbourne, or Brisbane, with national travel required.

What you’ll do

Repairer Onboarding & Adoption

  • Lead end to end onboarding for repairers onto GT systems

  • Clearly communicate GT Motive’s value proposition and point of difference

  • Handle objections with confidence and practical demonstrations

  • Build trusted, long-term relationships with workshop owners and managers

Training & Field Enablement

  • Deliver engaging in person training sessions nationally

  • Run remote onboarding and refresher training

  • Tailor training to real workshop workflows and operational realities

  • Provide ongoing post go live support to drive adoption and confidence

Market Representation & Feedback

  • Act as the voice of repairers within the AU business

  • Provide structured feedback to local leadership and the Global Product team

  • Highlight recurring friction points and propose practical improvements

  • Share insights on competitor activity and market shifts

Integration & Workflow Alignment

  • Support implementations with integration partners

  • Ensure workshop estimating and quoting workflows align with GT solutions

  • Participate in user acceptance testing

  • Be the escalation point for complex product questions

What you’ll bring

  • Genuine credibility in the repairer or dealer ecosystem.

  • Direct experience in a repairer or dealer business OR experience selling/implementing estimating or quoting software to workshops

  • Strong understanding of estimating platforms and workshop workflows

  • Existing relationships and trust within the automotive repair sector

  • Able to communicate confidently and naturally with repairer audiences

  • A resilient, relationship driven approach

  • Ability to thrive autonomously in a field-based role

  • Practical problem solving and strong objection handling capability

Travel Requirements

  • Significant national travel required

  • Regular in-person engagement across the east coast (and beyond when needed)

  • Majority of time spent in the field

What’s in it for you

  • Flexible, remote working and a collaborative, innovative team culture

  • Reward and recognition programs with ongoing training and career development

  • Paid parental leave and additional leave options

  • EAP, health and financial wellbeing support, including novated leasing

  • Discounts and perks on everyday essentials

Solvd Australia is proud to be an equal opportunity employer.

Solvd Australia is an equal opportunity employer committed to creating a diverse, inclusive and supportive workplace. We welcome applicants from all backgrounds and celebrate the unique perspectives everyone brings. If you need adjustments to the recruitment process or the role, please let us know and we will support you.

Role Type

Permanent • Full-time • Mid-level Senior

Company Overview

Claims handling is at the heart of everything we do. Clients trust us to transform their claim management processes, manage critical vehicle and incidents and generate more revenue through value-added services. It’s our core expertise and the foundation of our reputation. Across Australia, our dedicated team is trusted by industry leaders to deliver seamless, efficient, and empathetic claims experiences, with precision, care, and a human touch.