Role Purpose
The Finance Officer plays a critical role in supporting our Claims Operations team by ensuring accurate, timely, and transparent financial management for our Insurance clients. You will take accountability of daily payments, trust account reconciliations, AP/AR processing, and monthly client reporting.
This role is central to maintaining financial integrity, meeting strict reporting deadlines (including WD2 each month), and partnering closely with key internal stakeholders to deliver exceptional service. A fast-paced, hands‑on role, suited to someone who thrives in a high-growth organisation, working to precision, and continuous improvement.
Key Responsibilities
- Manage end‑to‑end AP and AR processes for insurance client accounts
- Process and validate daily payments, ensuring accuracy and timeliness
- Complete trust account reconciliations and maintain up‑to‑date financial records
- Perform daily bank reconciliations and post all transactions accurately in D365
- Deliver monthly client reporting, WD2
- Maintain debtor levels at through proactive follow‑up and tracking
- Collaborate with Operations and Finance leaders to ensure smooth financial workflows
- Support finance‑related projects within Insurance Operations, including testing integrations with claims systems and tools
- Identify process improvements to enhance accuracy, efficiency, and client transparency
About You
You’re a proactive, detail‑driven finance professional with experience in a similar role such as Assistant Accountant, Finance Officer, Finance Analyst or Accounts Officer. You thrive in environments where accuracy, ownership and working to deadlines truly matter, and you’re confident navigating both independent responsibilities and cross‑functional collaboration.
You’ll bring:
- Minimum 3 – 4 years of accounting or finance experience, ideally supporting AP/AR
- Experience working with MS Dynamics (D365)
- Strong capability across the MS Office suite, including advanced Excel
- Excellent analytical, numeracy and problem‑solving skills
- High attention to detail with a strong commitment to accuracy
- Strong written and verbal communication skills
- Experience managing multiple tasks, stakeholders and tight deadlines
- Demonstrated ability to work collaboratively and build effective relationships
- A self‑driven mindset with strong initiative and reliability
- A continuous improvement mindset, always seeking smarter and more efficient ways of working
- A Commerce, Accounting or Business degree (preferred)
What’s in It for you
- Flexible working arrangements, hybrid model; WFH flexibility, attendance required for meetings, events, and manager‑directed in‑person needs as necessary at our Melbourne CBD office
- Reward and recognition programs, ongoing training, and career development support
- Paid parental leave and additional leave options
- Access to health and financial wellbeing support
- A range of employee perks and discounts on everyday essentials
- A collaborative team environment with regular recognition initiatives
About Us
Solvd Australia partners with some of Australia’s largest insurers and fleet operators and support the entire motor claims journey. This includes claim lodgement, policy interpretation, liability decisions, repairs, replacement vehicles and settlements. Our goal is to create a seamless experience for our clients and their customers.
Solvd Australia is part of the global Allianz Partners network, delivering transparent, simple and intuitive assistance and motor claims management solutions.
Diversity and Inclusion at Solvd Australia
Solvd Australia is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive.
If you require adjustments to the recruitment process or the role to support your application, please let us know, we are here to help.
