The Firm
We are a top performing Accounting, Financial Planning & Finance business looking to add an additional receptionist to our professional, friendly, dynamic Hope Island team. We have a diverse client base, great energetic staff culture and specialise in a diverse range of services including accounting and taxation, business advice, taxation planning & advisory, superannuation, succession planning and management accounting services on the Gold Coast.
Role Responsibilities:
Your main role will be that of a receptionist.
Role responsibilities include:
– Telephones;
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– Incoming & outgoing mail;
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– Liaising with and being a point of contact for clients;
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– Liaising with the accounting team and ATO to follow up and assist in resolving client queries;
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– Arranging client meetings and diary management;
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– Invoicing;
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– Managing workflow for the team and updating tasks as required;
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– Scanning and filing of documents;
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– Recording and updating client details in our databases;
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– Preparing and sending forms via fusesign;
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– ATO lodgments;
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– Assisting with tax agent administration of client lists;
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– General administration and office duties.
Essential selection criteria:
In order to be successful in this role, you must have:
– Experience in an accounting practice is a must;
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– Impeccable presentation and customer service skills;
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– Intermediate skills in MS Word, Excel and Outlook;
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– Experience using FYI, Xero, XPM and the Australian Tax Agent Portal is an advantage;
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– High level of accuracy and attention to detail
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– Excellent communication skills, both written and verbal including a confident and professional phone manner;
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– The ability to proritise tasks and self-manage;
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– Proactive and calm in a busy environment;
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– The ability to multi-task;
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– Willingness to support the team in all aspects of the role;
The Partners are looking to speak with a corporately presented individual with first class written and verbal communication skills.
We are looking for an enthusiastic receptionist who has an eye for detail. You will be working with a friendly team who will value your input.
You will be highly motivated with the ability to learn quickly and work autonomously. You will be well organised and have excellent time management and communication skills. If you’re ambitious and want a career in administration in the long term, we’ll support your goals.
