Account Manager – Scopes Division

Join a growing national team driving innovation in endoscope repair.

SC Medical is expanding its Scopes Division, and we’re looking for an Account Manager who can build strong clinical relationships, grow a thriving customer portfolio, and help shape the future of our fast-growing national division.

This role suits someone who understands how hospitals and day surgeries operate, enjoys autonomy, and takes pride in delivering exceptional customer outcomes.

What you’ll be doing

• Manage and grow a scope’s customer portfolio across hospitals, day surgeries and endoscopy units.
• Promote flexible and rigid endoscope repair services, including turnaround times, pricing, logistics and service options.
• Maintain and strengthen existing relationships, ensuring customers receive responsive, reliable support.
• Identify and secure new business, building networks and revenue streams within your territory.
• Plan, prepare and run effective customer meetings, including service reviews, proposals and pipeline discussions.
• Coordinate with our workshop and operations team to align repair work, logistics and customer expectations.
• Provide clear written and verbal communication, including quotes, follow-ups, reports and CRM updates.

What you’ll bring

• Experience in the medical industry (clinical, biomedical, theatre, CSSD, medical devices or similar).
• NSW-based, with interstate travel flexibility.
• A reliable vehicle and valid Australian driver’s licence.
• Confidence working remotely, managing your own week, and owning a territory.
• Strong verbal and written communication skills and professional presentation.
• Ability to engage effectively with clinical teams, procurement, biomedical departments and senior managers.
• A proactive, organised approach and genuine commitment to customer outcomes.

Nice to have

• Experience with endoscopy/scopes, theatre or sterile services environments.
• Sales or account management experience in medical devices, consumables, or technical services.

Why join SC Medical?

• Be part of a growing national Scopes Division with committed leadership backing.
• Work closely with a team of technical experts, engineers and workshop staff.
• Autonomy to shape your territory, with clear growth opportunities as the division scales.
• Competitive package with car allowance and performance incentives.

If you’re driven, customer-focused and ready to make an impact in a growing medical division, we’d love to hear from you.

Apply now or reach out for a confidential conversation.