Join Our Dynamic Team & Make a Difference!
Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment? If yes, then we want YOU to join our team at Ruttley Services!
At Ruttley Services – Plumbing & Electrical, we’ve been transforming homes and businesses across the North Shore, Eastern Suburbs, Northern Beaches, and Sydney Metro for over a decade.
Our commitment to exceptional service has earned us 300+ glowing online reviews and we live by our motto: “Reliable, Responsive, Reassuring… That’s Ruttley.”
Why You’ll Love Working With Us
Competitive Remuneration Package: Your hard work deserves a rewarding pay.
- Career Growth: We invest in your future with continuous learning and development opportunities.
- Fantastic Team Culture: Join a supportive, energetic team that values your contributions.
- Fun Work Outings: We believe in work-life balance and having fun along the way!
What about you? In this role, you will be required to undertake the following duties, not limited to:
- Make outbound calls to our existing customer database (warm leads) to generate leads and appointments for our plumbing and electrical services.
- Maintain a high call volume while ensuring professionalism and excellent customer service.
- Identify and qualify potential leads within our database, ensuring accurate information is recorded.
- Follow up on leads to maximize conversion rates.
- Conduct follow-up calls on lost jobs, addressing any concerns and attempting to re-engage customers.
- Meet and exceed weekly and monthly targets.
- Assist with general administrative tasks, including data entry, appointment scheduling, and maintaining customer records.
- Answer incoming calls and provide assistance during peak call volume or overflow situations.
What you need?
- Proven experience in outbound sales or appointment setting, preferably in the home services industry.
- Excellent communication skills, both verbal and written.
- Customer-oriented with a pleasant and engaging phone manner.
- Self-motivated, results-driven, and a strong desire to succeed.
- Familiarity with CRM software is a plus.
- Ability to work in a fast-paced environment.
BENEFITS:
- Career development
- Part of a growing & successful team
- Great company culture
- Regular work outings
