About RSPCA Queensland
For nearly 140 years, RSPCA Queensland has been a leading animal welfare charity, dedicated to improving the lives of animals – whether domestic, farmed, or native. We care for over 42,000 animals annually, relying on the generosity of animal lovers like you to fund 91% of our life-changing services.
Our Purpose: We exist for animals to live better lives.
About the Role
The Payroll and Workforce Lead plays a key role in ensuring accurate, compliant payroll while strengthening how rostering and workforce data are managed across the organisation.
Working closely with managers, you’ll help drive best practice use of Employment Hero’s rostering and time and attendance tools, improving visibility, accuracy and workforce planning across teams. You’ll also contribute to payroll reporting and act as the primary backup to the Payroll Manager when required.
What We’re Looking For
You are a payroll professional who brings both technical expertise and a practical, solutions-focused mindset. You enjoy working closely with managers to help them understand payroll and workforce processes, and you take pride in ensuring systems and data are accurate, compliant and well maintained.
You’re confident navigating awards and enterprise agreements, interpreting payroll requirements and translating them into clear guidance for others. At the same time, you enjoy improving systems and processes, helping teams use tools like Employment Hero more effectively to manage rostering, attendance and workforce data.
You are highly organised, detail-oriented and comfortable working autonomously, balancing multiple priorities while maintaining accuracy and confidentiality. Most importantly, you’re someone who values collaboration, communicates clearly and is motivated by contributing to work that supports a meaningful purpose.
What You’ll Do
In this role, you will:
- Respond to payroll queries from employees and managers, providing clear and accurate guidance.
- Support managers to effectively use Employment Hero’s rostering and time and attendance tools, including Live View and automated timesheets.
- Coach managers in best practice workforce planning and rostering, including classifications, shift costing and labour budgets.
- Monitor roster and timesheet accuracy, identifying issues such as missed clock-ins or exceptions and working with managers to resolve them.
- Promote consistent use of Employment Hero features that improve transparency and real-time workforce visibility.
- Ensure rostering and timesheet data aligns with award rules, including penalties, overtime and classification requirement.
- Contribute to payroll reporting and workforce insights to support budgeting and operational decisions.
- Interpret and apply modern awards and the RSPCA enterprise agreement, ensuring correct pay rates and allowances.
- Act as the primary backup to the Payroll Manager, supporting payroll processing, reporting and compliance.
- Assist with payroll audits, escalations and complex payroll matters.
What You’ll Bring to the Role
- At least 5 years’ experience in Australian payroll, with strong knowledge of the Fair Work Act, modern awards and enterprise agreements.
- Experience using Employment Hero payroll, rostering and time and attendance systems.
- Strong attention to detail with excellent reconciliation and data accuracy skills.
- Ability to coach and support managers in rostering and workforce planning.
- Clear communication skills, with the ability to translate technical payroll concepts into practical guidance.
- Strong interpersonal skills and the ability to build trusted relationships across teams.
- Ability to work autonomously, manage competing priorities and maintain confidentiality.
Why Join Us?
- Comprehensive Support: Enjoy 8 weeks of paid parental leave, flexible working arrangements, study leave, and even leave for your furry companions. We also provide access to counselling and mental health services.
- Employee Perks: From free on-site parking to exclusive discounts, novated leases, and 50% off Royal Canin pet food, we’ve got you covered! You can also adopt a new furry friend with free adoption options.
- Professional Growth: Access expansive learning and development programs to help you elevate your career and skill set.
- Purpose-Driven Impact: Be part of a mission-driven organisation where every task makes a tangible difference to animal welfare.
At RSPCA Qld, we encourage you to grow your skills, expand your responsibilities, and explore different career pathways. By enhancing your qualifications and capabilities, you can take advantage of internal opportunities across our many departments – from animal care to operations, outreach, and more.
Interested?
If this sounds like the perfect opportunity for you, apply today!
Successful candidates will be required to undergo a Police Check for the safety and well-being of the community, staff, and animals. A pre-employment medical assessment may also be required.
RSPCA Queensland acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land. We are an equal opportunity employer committed to a fair and inclusive hiring process, welcoming applicants of all backgrounds, regardless of faith, ethnicity, sexual orientation, or gender identity.
