Are you passionate about compliance and detail-driven processes? Retail Food Group is looking for a Compliance Administrator to support wage compliance and sales through case management, ensuring accuracy, integrity, and high-quality reporting across our national and international network.
This is a part-time role based in Robina, QLD
About Us
Retail Food Group (RFG) is Australia’s largest multi-brand food and beverage franchise owner. We not only roast and supply premium coffee but also operate a leading pie and bakery factory, crafting high-quality baked goods. Our core focus lies with supporting our franchise partners to be more successful and to achieve greater profitability while at the same time working hard to ensure our customers enjoy the best products and services we have to offer!
What You’ll Be Doing:
- Owning and managing Salesforce case workflows across wage compliance and sales reporting, ensuring accuracy and continuous improvement
- Conducting quality checks on wage compliance cases and supporting audit readiness and reporting requirements
- Coordinating store observation activities with internal stakeholders to drive accurate and timely outcomes
- Supporting compliance reporting, including monthly board reporting and maintaining high data integrity
- Managing sales reporting cases, ensuring all data is current, accurate and consistently maintained
- Partnering with the Compliance Data Analyst to support reporting outputs and identify key trends or issues
- Assisting with compliance communications to Franchise Partners and maintaining up-to-date documentation
- Providing general administrative support, including meeting minutes, document management and ad hoc tasks
What we’re looking for:
We’re looking for a proactive and detail-oriented compliance professional who thrives on maintaining accuracy and integrity in a fast-paced, multi-brand environment. You’ll bring strong administrative and systems experience (ideally Salesforce), a keen eye for detail, and a collaborative approach to working with franchise partners and internal teams to support wage compliance, sales reporting, and high-quality data management across the business.
You’ll Also Bring:
- Previous experience with using Salesforce is highly regarded
- Previous payroll experience in Retail, Fast Food, Food Service is highly regarded
- Ability to extrapolate and analyse data efficiently
- Exceptional attention to detail
What’s in it for you
- Join a business on the move, where you can make a real difference
- A fun and vibrant team that values collaboration and creativity
- Enjoy perks that go beyond the basics – Including mental health leave, birthday leave, paid parental leave, WHEREFIT discounts and exclusive Employment Hero rewards!
- A supportive environment that encourages professional growth and career development
Keen to be part of something exciting?
At RFG, we’re not simply ticking boxes – we’re redefining the way we work, lead, and grow. You’ll be part of an organisation that values innovation, fosters a strong culture, and is committed to making a meaningful impact. If you’re ready to contribute to a dynamic and forward-thinking environment, we’d love to hear from you.
👉 Apply now and help us build something great.
At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be part of a team where your unique perspectives and experiences are valued and encouraged.
For more information about RFG visit: www.rfg.com.au
