RAATISCC are looking for a committed, skilled and passionate individual to join the friendly RAATSICC team as an Administration Officer (identified position) – Level 3 -Full Time – Cairns Based.
Aboriginal and Torres Strait Islander persons are encouraged to apply.
Our Organisation:
RAATSICC is committed to the development and maintenance of a workplace culture that delivers culturally relevant and professional programs to clients with integrity.
• Our Vision is for RAATSICC to be that positive inspiration to make a difference in Aboriginal and Torres Strait Islander people’s lives
• Our Purpose is to empower Aboriginal and Torres Strait Islander families and their children to thrive and prosper.
• Our Values are Accountability, Empowerment, Collaboration and Inspire
Position Purpose:
This role of Administration Officer is to provide essential administrative support to ensure the smooth operation of the offices and services provided of RAATSICC. This role involves managing office supplies, organising schedules, handling communications, and performing a variety of administration tasks to assist staff, management and the organisation in achieving their daily objectives.
The Opportunity:
• This position is Full-Time and is based in Cairns.
• The Administration Officer is a key support role within the organisation, handling a variety of office and crucial administrative tasks.
• Daily duties consist of (but are not limited to) providing professional customer service, answering phone calls, managing incoming emails, redirecting inquiries, handling incoming and outgoing mail.
• Be able to communicate professionally, sensitively and effectively with RAATSICC staff, clients and external stakeholders.
• Have attention to detail and ability to handle confidential information and adhere to company policies and procedures, methods and guidelines of RAATSICC.
• Professional customer service etiquette via face to face, written, telephone and online.
• Have the ability to work in a client centric driven environment to meet individual weekly, monthly and quarterly performance targets and organisational key objectives.
About You:
• Ability to maintain privacy and confidentiality practices and organisational policy procedures.
• An ability to work in a culturally respectful and competent manner, with Aboriginal and Torres Strait Island young people, their families and communities, to ensure that cultural connections are fostered and maintained.
• Have an understanding of / or the ability to rapidly acquire an understanding of RAATSICC program service responses and interventions in working with vulnerable families that may be experiencing trauma and family disconnection.
• Have an understanding of the issues affecting Aboriginal and/or Torres Strait Islander peoples.
• Have an average level of computer skill set and of relevant technology, specifically all aspects of Microsoft Office suite.
• Have effective time management skills (punctuality, meeting deadlines, prioritising tasks).
If you are committed to working to support Aboriginal and Torres Strait Islander children, families and communities – look no further!
Come and be part of a productive and positive team making a difference, creating meaningful opportunities and changing lives.
We offer leave loading, salary packaging and an Employee Assistance Program (EAP), as well as ongoing professional development opportunities.
Applicants must hold or be willing to obtain a valid Working with Children Check (Blue Card) before commencement and hold a current Drivers Licence.
To Apply: Click the apply button on SEEK and provide a Resume and Cover Letter
