Family Safety Contact Worker – 0.4EFT
- Hybrid working options
- Access to regular professional development and training opportunities
- Work with a friendly, inclusive and supportive team
- Access to Salary Packaging & Portable Long Service Leave scheme
About us
Relationship Matters is a dynamic, values based not-for-profit organisation that supports people to develop safe, respectful and fulfilling relationships at every stage of life. We are passionate, dedicated and committed to making a difference by providing high quality relationship counselling, dispute resolution and relationship education services to individuals, couples and families. Relationship Matters also provides Employee Assistance Programs, training and consultancy to workplaces.
About the role
The Family Safety Contact Worker (FSCW) supports victims-survivors, who are the partners/ex-partners/family members of men attending the Men’s Behaviour Change Program through risk assessments, safety planning and advocacy. The Contact Worker will work closely with clients, MBCP facilitators, men’s case managers and other organisations to promote safer relationships.
The role will also provide secondary consults to build the capacity and knowledge base of other staff and strengthen integrated and co-ordinated client care. There will also be opportunities to build relationships with partner agencies through the promotion of the FSCW work.
About you
You are a skilled and empathetic practitioner, committed to improving the safety and wellbeing of partners and children who have experienced family and domestic violence. You have exceptional communication skills and an understanding of trauma informed practice. You can work independently but enjoy the benefits of being part of a cohesive, committed and high performing team. You are aligned with Relationship Matters’ values and work to the highest ethical and professional standards.
Qualifications / Experience
- Must qualify as Family Safety Contact Worker within the NTV MBCP Standards.
- A tertiary qualification in Social Work, Youth Work, Counselling or the behavioural sciences.
- Experience working with individuals and families affected by family violence and trauma.
- Strong understanding of risk assessment frameworks (particularly MARAM) and safety planning.
To apply
Application details and a position description are available from www.relationshipmatters.com.au/employment
We encourage applications from Indigenous Australians, people with disability, people who are neurodiverse, people from diverse cultural and linguistic backgrounds, and people from the LGBTIQA+ community. If you require accommodations or support during the application process, please let us know — we’re committed to ensuring an inclusive and accessible experience for all candidates.
Applications should be forwarded to hr@relationshipmatters.com.au by Monday March 16, 2026.
For enquiries regarding this position, please contact Wendi Hobbins at whobbins@relationshipmatters.com.au
