- Make a real difference to children with cancer
- Permanent full-time, hybrid position working onsite 3 days in our Surry Hills office
- Benefits include not-for-profit salary packaging, 5 days additional leave and discounts
About Redkite:
When a child is diagnosed with cancer, it affects the whole family. In the daunting and unpredictable experience that follows diagnosis, a child needs as much stability and support from their family as possible. Redkite is a lifeline for families, providing real emotional, financial and practical support. Because holding it together when your child’s life is in question can feel impossible.
The Role:
We are seeking a full-time Fundraising CRM Specialist to act as a key link between our Fundraising and Technology teams. You will ensure fundraising CRM operations, KPIs, and business rules align with fundraising strategy, Salesforce best practice, and security requirements.
Key responsibilities include:
- Optimising the fundraising CRM to support fundraising strategies and operational objectives
- Maintaining high standards of fundraising data integrity and ongoing data maintenance to optimise donor engagement
- Leading fundraising requirements in fundraising CRM technology projects, including specifications, change management and training.
- Ensuring compliance with Fundraising regulations, PCI-DSS compliance, Privacy Act and Cyber Security requirements
- Liaising with CRM team for Salesforce configuration and maintenance requirements
- Assist with financial interfaces and reconciliations between the fundraising CRM and Finance systems
- Build fundraising reporting, analytics, insights and continuous process improvement to support evidence-based decision making
About You:
You are a proactive and thorough individual with an eye for detail. You demonstrate the following skills & experience:
- Knowledge of fundraising principles and practices, including relevant legislative and compliance requirements
- Solid understanding of data management, integrity, and privacy (including PCI‑DSS)
- Experience working with CRM systems—ideally fundraising databases and Salesforce
- Competent in producing consistent and regular recording and reporting of SF activity to specified criteria
- Ability to translate technical concepts for fundraising teams and vice versa
- Outstanding organisational skills, with the ability to manage multiple priorities in a fast-paced environment
- Strong numerical and analytical skills with advanced computer skills
- Excellent knowledge and implementation of processes to ensure data integrity, privacy and PCI-DSS legislative compliance
- Ability to foster and manage positive relationships with stakeholders, service providers and colleagues
- Ability to train and coach the use of Salesforce
- Excellent written and verbal communication skills at all levels
- Collaborative mindset with high emotional intelligence
Why Join Redkite?
- Meaningful work – Make a real difference in the lives of children with cancer and their families.
- Hybrid work – Enjoy flexible working arrangements that support your lifestyle and work–life balance
- Opportunities for growth – Develop your skills and career in a dynamic and purpose-driven organisation.
- Salary Package – Reduce your taxable income and increase your take-home pay
To Apply:
If you’re keen to join a compassionate and collaborative team making a real difference, apply now.
Submit your resume and attach a cover letter.
We’ll be checking applications as they come in, so don’t delay.
You must have the right to live and work in Australia to apply for this job.
Applicants from culturally and linguistically diverse backgrounds or who identify as Aboriginal or Torres Strait Islander are warmly encouraged to apply.
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Redkite is committed to child safety. We follow clear and transparent recruitment practices which include; references, interviews, psychometric testing and Working with Children & National Police Checks relevant to the state in which staff will be employed. At every stage of the recruitment process we undertake thorough screening to ensure that anyone that joins the team aligns with our values and our commitment to child safety.
Redkite acknowledges the Traditional Owners of the land throughout Australia, and their connections to land, waters and community. We acknowledge their stories, traditions and living cultures, and we pay our respect to Elders past and present.
Redkite is committed to ongoing learning about the individual needs of our families. We strive to create a respectful and inclusive space for people of all cultures and identities.
Please note that only short-listed candidates will be contacted.
