Profile Build Group is a boutique insurance builder seeking a highly organised team member to fill the full-time role of Project Administrator in our fast-paced team.
As a trusted panel builder for several leading insurance companies, we maintain a consistent pipeline of projects and a strong reputation in the industry. With our portfolio continuing to grow, we are looking for a long-term team member who shares our passion for quality and service. In return, you will enjoy a competitive remuneration package, opportunities for career progression, and the chance to work within a positive, supportive, and professional environment.
The Role
As a Project Administrator, you will be working in conjunction with a Building Supervisor and be responsible for overseeing the repair process from start to finish, ensuring smooth operations, timely service, weekly reporting, and excellent customer communication.
Your role will involve managing schedules, coordinating repairs and acting as a key point of contact between the Building Supervisor, client and subcontractors to ensure all documentation is received and submitted.
Your Tasks
- Support the construction team in progressing works efficiently
- Proactively manage the repair process to meet deadlines and quality standards in conjunction with the Building Supervisor
- Coordinate schedules, allocate resources, and issue work orders
- Organise site attendances and maintain accurate repair records and job notes
- Provide clients with updates on repair status, estimates, and completion timelines
- Communicate with clients on repair status, estimates, and completion schedules
- Prepare and submit client reports, internal updates, and documentation
- Update insurer web portals to meet KPI requirements
- Draft and issue Building Works Contracts
- Lodge QBCC Home Warranty Insurance policies
- Ensure compliance with company policies and industry regulations
Qualifications/Work Experience
- Experience in a construction or insurance-based administration position is preferred
- Excellent written, verbal communication and negotiation skills
- Excellent work ethic and ability to think outside of the square
- Self-motivated to work autonomously and as part of a team
- Demonstrated ability to multitask conflicting priorities with excellent time management skills• Proactive in problem-solving
- Sound knowledge of MS Word, Excel and Outlook
- Experience in using Prime Ecosystems an advantage (not essential)
- A healthy sense of humour and a can-do attitude!
Benefits
- Opportunities for career growth and professional development
- Supportive and friendly work environment
- Your birthday off each year
- Discounted gym, health fund and novated leasing available
- The position is based in our newly fitted out Milton office and offers a competitive renumeration package offered based on skills and experience.
This is your time to shine! If this role sounds like you, click “Apply for this job” and attach your resume and a cover letter.
