Profile Build Group is a boutique insurance builder seeking a highly organised team member to fill the full-time role of Project Administrator in our fast-paced team.
As a trusted panel builder for several leading insurance companies, we maintain a consistent pipeline of projects and a strong reputation in the industry. With our portfolio continuing to grow, we are looking for a long-term team member who shares our passion for quality and service. In return, you will enjoy a competitive remuneration package, opportunities for career progression, and the chance to work within a positive, supportive, and professional environment.
The Role
Reporting to the Senior Project Administrator, this role provides project coordination and administrative support across Profile Build Group and its subsidiary entities. You will work closely with the Projects, Construction, Estimating, and Accounts teams to ensure efficient workflow outcomes and high levels of customer satisfaction.
Your Tasks
- Provide administrative support across Estimating and Operations teams
- Manage incoming enquiries and maintain professional communication with clients, subcontractors and internal stakeholders
- Accurately enter and maintain job data, documentation and correspondence in Prime and associated systems
- Prepare, submit and upload quotations, causation reports, roof reports and specialist documentation in line with client and insurer KPIs
- Distribute quotations, acceptance documents and supporting information to relevant stakeholders
- Follow up estimators, supervisors and trades to ensure submission deadlines are met
- Coordinate scheduling of quote requests and site visits within required KPI timeframes
- Liaise with Supervisors and Estimators to confirm availability and job readiness
- Issue work orders to trades and assist with general project coordination
- Maintain accurate job files, detailed project notes and workflow tracking in Monday.com
- Monitor task lists, follow up outstanding documentation and escalate workflow delays where required
Qualifications/Work Experience
- 1–3 years’ experience in project administration, construction administration or similar
- Strong computer competency (Prime, Outlook, Excel/Sheets, Monday.com)
- Excellent written and verbal communication skills
- High attention to detail and strong organisational skills
- Proven ability to manage deadlines and prioritise effectively
- Strong customer service focus
- Experience within insurance building administration is highly regarded
Benefits
- Opportunities for career growth and professional development
- Supportive and friendly work environment
- Your birthday off each year
- Discounted gym, health fund and novated leasing available
- The position is based in our newly fitted out Milton office and offers a competitive renumeration package offered based on skills and experience.
This is your time to shine! If this role sounds like you, click “Apply for this job” and attach your resume and a cover letter.
