At Prestige Healthcare Associates, we believe that everyone deserves to live safely and confidently in the comfort of their own home. With over two decades of experience in delivering premium in-home support, our mission is to empower people to live with independence, dignity, and purpose. We provide tailored support services to individuals of all ages and abilities, and we’re proud to be known for our compassion, professionalism, and unwavering focus on client-centred care. When you join Prestige, you become part of a values-driven team that believes in celebrating the everyday wins, walking alongside each client with respect, and giving people the support they need to live their best lives.
Role Overview
Being a Support Worker at Prestige means being part of someone’s journey — not just helping them with daily tasks, but making real, meaningful connections that support their independence, goals, and sense of self. Your role is to ensure that the people we support have the confidence to live the life they choose.
You won’t just be delivering services; you’ll be offering encouragement, companionship, and a consistent presence. The work is varied, challenging, and incredibly rewarding.
Key Responsibilities
Everyday Life Support
- Assisting with personal care routines such as bathing, dressing, toileting, and grooming
- Helping with mobility and transfers, using safe manual handling techniques
- Supporting meal preparation and dietary needs
- Light domestic duties such as cleaning, laundry, and shopping
- Prompting or administering medication as directed
Building Independence & Social Participation
- Supporting people to access the community — attending appointments, social events, or recreational activities
- Helping clients build confidence in public transport or independent travel
- Encouraging and assisting with life skills such as cooking, budgeting, or self-care routines
- Promoting choice, control, and empowerment in all aspects of daily living
Record Keeping & Communication
- Accurately recording shift notes and any observations using digital tools
- Communicating clearly with families, allied health professionals, and internal teams
- Escalating risks, incidents, or concerns according to organisational protocols
- Respecting client privacy and maintaining confidentiality at all times
What Makes You Right for This Role
You don’t need to have years of experience. What matters most is your attitude, values, and willingness to care. We’re looking for people who are:
- Empathetic and patient, with a genuine desire to help others
- Reliable and committed, with a strong sense of responsibility
- Flexible and adaptable, able to work independently and problem-solve on the go
- Good communicators, who can listen well and speak clearly
- Positive and resilient, even on challenging days
Minimum Requirements
- Certificate III or IV in Disability, Aged Care, or Individual Support
- NDIS Worker Screening Check
- Working With Children Check
- Police Check
- Current First Aid and CPR Certification
- Current Infection Control Certificate
- Valid Driver’s Licence and access to a reliable vehicle (if required)
- Completion of the NDIS Worker Orientation Module
- Basic digital literacy (able to use mobile apps for rostering and notes)
Desirable (But Not Essential)
- Experience supporting individuals with physical, cognitive, or psychosocial disabilities
- Knowledge of NDIS practices, person-centred approaches, or trauma-informed care
Why Work With Prestige Healthcare Associates?
- A supportive and inclusive team that celebrates your impact
- Flexible shifts and a wide variety of clients
- Ongoing training and opportunities for professional growth
- A chance to truly be amazing in someone’s life — every day
