About Us
At PointsBet, we have only built a fraction of what we have imagined.
Launched in Australia in 2017, PointsBet is committed to delivering the ultimate betting experience. As a global leader in the industry, our people at PointsBet are united by a shared mission: to push boundaries and elevate the thrill of the game – always with a focus on a safe, responsible experience for all our users. Our diverse team brings together the best of tech, sports knowledge and creative vision to deliver an exciting platform for sports and racing enthusiasts worldwide.
About the Role
The casual Sports Trader role requires individuals who are personable and well versed with sports trading. This role is responsible for monitoring market fluctuations across various sports and taking of trends. There is also an element of risk management and customer betting analysis involved.
Role Responsibilities:
- Independently research and analyse events
- Consistently monitor markets/events for anomalies, trends or important bets
- Risk management of sports events
- Accepting/rejecting/requoting bets based on liabilities
- Understanding liabilities on similar related markets
- Follow specific trading rules
- Monitor and analyse specific customer betting patterns/trends
- Provide ratings for certain customers
- Handle and evaluate state of customers
- Put limits on certain customers when required
- Evaluate internal software and system performance
- Provide recommendations/feedback to management periodically
- Evaluate trading and service process and provide recommendations
- Deliver reports on various trading/service KPI’s
- Manual creating of markets/Manual resulting of markets
- Monitor website content and product
- Monitor market fluctuations and trends
- Assist the customer service team during busy periods, completing tasks such as:
- Responding to client live chats
- Responding to client telephone queries
- Escalating any issues to the Customer Service Manager when required
- Other ad hoc customer service tasks that may arise
- Adhere to Responsible Gambling guidelines
Desired Experience & Skills
- Ability to stay calm under pressure and adapt accordingly
- Punctual and reliable
- Awareness of the broader gambling market and specific betting markets and previous trading experience.
- Strong statistical knowledge of sports, with player-specific expertise
- Strong math skills, with the ability to calculate probabilities in short periods of time
- Ability to work calmly and efficiently under pressure and process important decisions in a matter of seconds
Join us in our journey to change the game, innovate daily and create a platform that sports lovers across the globe can trust and enjoy.
Don’t meet every requirement on the job description? That’s okay! We encourage you to apply anyway. We are built different at PointsBet, because we think different. We value diverse perspectives and are excited to hear from applicants with unique skill sets. Your individuality and experience could be the perfect addition to our team.
