About us:
Pivotel is a leading Australian telecommunications provider delivering secure and reliable connectivity across IT, voice, data, SMS, mobile, satellite, and M2M services. Our networks support customers operating in complex, remote, and mission‑critical environments where performance, availability, and security are non‑negotiable.
The Technology department is responsible for the design, operation, and continuous evolution of Pivotel’s infrastructure. We place strong emphasis on architectural integrity, operational resilience, and security‑by‑design to support business growth and innovation.
About the role:
We are seeking a Senior Network Architect to take accountability for the integrity, performance, and evolution of Pivotel’s IP network architecture.
Reporting to the Chief Information Security Officer, this role provides hands‑on technical leadership across network design, operations, optimisation, and lifecycle management. You will play a critical role in capacity planning, internet peering strategy, NNI design, and security posture, while also acting as a senior escalation point for complex network issues.
This role combines architecture, operational accountability, and leadership, including mentoring engineers and supporting the Network Operations Centre (NOC).
Key Responsibilities:
- Design, enhance, and govern Pivotel’s IP network architecture across core, access, mobile, and satellite services
- Own capacity planning, performance optimisation, and network lifecycle management
- Define and maintain internet peering strategy, traffic engineering, and NNI design and implementation
- Manage RIR resources and ensure compliance with relevant standards and procedures
- Evaluate emerging technologies to improve network capability, security, and automation
- Act as a key stakeholder for network change management approvals
- Oversee ongoing maintenance, security patching, and monitoring of network assets
- Establish and maintain escalation procedures to support the NOC and operational teams
- Provide senior‑level troubleshooting and resolution for complex network incidents
- Produce regular reporting on network availability, incidents, and performance
- Participate in network deployment and transformation projects, ensuring alignment with architectural and security standards
- Lead vendor evaluations, solution architecture reviews, and technical due diligence
- Support deployment teams with clear documentation, procedures, and technical guidance
- Lead and mentor a small team of engineers and technicians
- Support skills development and capability uplift across the Network and NOC teams
- Establish clear processes for cross‑functional engagement across Engineering, Security, and Technology teams
What you’ll bring to the role:
- Strong expertise in modern IP network architecture and security (mandatory)
- Proven experience with internet traffic engineering, peering strategies, NNIs, and RIR management
- Hands‑on experience with Juniper switching and routing platforms (minimum 2 years)
- Strong knowledge of cloud networking and cloud security
- Experience with 3GPP networking including MPLS, QoS, network slicing, micro‑segmentation, and 4G/5G RAN and microwave backhaul
- Experience with next‑generation firewall platforms
- JNCIP‑DC or equivalent architectural certification (essential)
- Exposure to virtualisation and Kubernetes (desirable)
- Minimum 5 years in architectural governance and strategic network planning
- Minimum 3 years in a team lead or people leadership role
- Excellent communication skills, with the ability to clearly explain complex technical concepts to both technical and non‑technical stakeholders
- Proven ability to influence across engineering, security, and operational teams
Why Join Pivotel?
- Flexible working options including 2 days WFH per week, supporting balance and wellbeing.
- Enjoy additional paid annual leave during your employment – 3 bonus days available from commencement of employment
- Competitive salary with annual reviews to recognise your contributions and ensure fair progression.
- Access to Employment Hero benefits, including discounts and cashback on everyday expenses like fuel, groceries, retail, and travel.
- Employee Assistance Program (EAP) offering 24/7 confidential support for you and your family.
- Supportive team culture – we value collaboration, continuous improvement, and celebrating wins together.
To Apply
If this role resonates with you and you’re excited by the opportunity to shape and influence a complex, multi‑technology network environment, we’d love to hear from you. Your architectural expertise and strategic insight could play a critical role in strengthening Pivotel’s network capability and supporting our future growth.
Pivotel is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, people from diverse backgrounds, and those with disabilities.
All successful candidates will be required to complete an Australian Police Check prior to commencement.
