About us:
Pivotel is a leading Australian telecommunications provider delivering satellite, mobile and IoT connectivity solutions to customers operating in regional, remote and mission-critical environments.
Our Wholesale division partners with carriers, resellers and technology providers to deliver scalable, reliable and innovative connectivity solutions across satellite and cellular networks. We pride ourselves on being agile, commercially astute and deeply customer-focused, enabling our partners to connect customers wherever they operate.
About the role:
We are seeking a commercially driven Business Development Manager to join our Wholesale team, based in Gordon NSW.
This role is responsible for managing and growing a portfolio of wholesale and value-added reseller (VAR) accounts across our IoT product portfolio. You will focus on driving sustainable revenue growth, identifying new market opportunities, and strengthening long-term strategic partnerships within the telecommunications ecosystem.
You will play a key role in expanding Pivotel’s footprint across satellite and cellular IoT solutions, contributing to our continued growth in Australian and regional markets.
Key Responsibilities:
- Develop, manage and grow a profitable sales pipeline across Pivotel’s satellite and cellular IoT portfolios
- Manage and expand a portfolio of wholesale and reseller accounts, ensuring strong retention and account growth.
- Build and execute tailored account plans aligned to customer objectives and market opportunities.
- Identify and convert new business opportunities through proactive engagement, cross-selling and up-selling.
- Conduct regular account reviews and health checks to mitigate churn risk and enhance customer satisfaction.
- Collaborate with Product, Technical Sales and Marketing teams to design customised solutions and deliver competitive commercial outcomes.
- Provide insights on market trends, competitor activity and emerging technologies to inform Wholesale strategy.
- Maintain accurate CRM records, forecasts and pipeline reporting.
- Represent Pivotel at industry events, partner meetings and conferences.
- Domestic intrastate and interstate travel may be required.
What you’ll bring to the role:
- Proven experience in account management or business development within satellite, telecommunications, IoT, ICT or network services.
- Strong knowledge of satellite and cellular IoT solutions.
- Demonstrated success developing and executing account strategies that drive measurable revenue growth.
- Commercial acumen with the ability to structure, negotiate and close complex agreements.
- Exceptional communication and relationship-building skills, engaging confidently with senior executives and technical stakeholders.
- Experience collaborating cross-functionally to deliver tailored customer solutions.
- Proficiency with CRM systems, pipeline management and sales forecasting tools.
- A proactive, customer-centric and strategic mindset with strong problem-solving capability.
Why Join Pivotel?
- Flexible working options including 2 days WFH per week, supporting balance and wellbeing.
- Enjoy additional paid annual leave during your employment – 3 bonus days available from commencement of employment
- Competitive salary with annual reviews to recognise your contributions and ensure fair progression.
- Access to Employment Hero benefits, including discounts and cashback on everyday expenses like fuel, groceries, retail, and travel.
- Employee Assistance Program (EAP) offering 24/7 confidential support for you and your family.
- Supportive team culture – we value collaboration, continuous improvement, and celebrating wins together.
To Apply
If this role resonates with you and you are excited by the opportunity to drive growth across satellite and cellular IoT markets within a dynamic wholesale environment, we would love to hear from you. Your commercial insight, account leadership and market expertise will play a pivotal role in strengthening Pivotel’s wholesale presence and accelerating our growth trajectory.
Pivotel is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, people from diverse backgrounds, and those with disabilities.
All successful candidates will be required to complete an Australian Police Check prior to commencement.
