Compliance / Contractor Officer
People First Healthcare | Full-Time | Essendon Fields 3041
About Us
At People First Healthcare, we’re dedicated to placing people at the center of every decision we make. As an inclusive and values-driven organisation, we deliver high-quality care and services designed to meet the unique needs of our diverse communities. Guided by our core values of Respect, Integrity, and Continuous Improvement, we empower both our consumers and our team members to thrive.
The Role
We are seeking an experienced Compliance Officer to support regulatory compliance, quality improvement, and risk management across our organisation.
Working closely with operational teams, clinical staff, and senior leadership, you will ensure compliance with relevant legislation, standards, and internal policies, while contributing to continuous improvement in service quality, safety, and client outcomes.
Key Responsibilities
- Monitor and ensure compliance with aged care, NDIS, and healthcare regulatory requirements
- Conduct regular audits, identify gaps, and support corrective action planning
- Liaise with regulatory bodies including the Aged Care Quality and Safety Commission and NDIS Commission
- Maintain compliance documentation, reporting, and master document control systems
- Support Home Care and NDIS teams with compliance advice, audits, and complex care documentation
- Assist with quality improvement initiatives, data analysis, and reporting
- Support incident management, risk mitigation, and mandatory reporting obligations
- Contribute to policy review, updates, and continuous improvement frameworks
- Provide day-to-day compliance support and guidance to staff and management
About You
You are detail-oriented, confident, and experienced in healthcare compliance, with the ability to work collaboratively across multidisciplinary teams.
You will bring:
- A bachelor’s degree in nursing, Healthcare Administration, or a related field
- Proven experience in aged care, home care, or NDIS environments
- Strong knowledge of regulatory, accreditation, and quality standards
- Excellent organisational skills with the ability to manage competing priorities
What We Offer
- Competitive salary and benefits
- Retail and homeware discounts
- Career development and growth opportunities
- A collaborative, inclusive, values-driven workplace
- Meaningful work making a genuine impact
How to Apply
If you are passionate about compliance, quality improvement, and supporting best-practice care delivery, we would love to hear from you.
People First Healthcare is proud to be an equal opportunity employer. We celebrate diversity and encourage applications from all backgrounds.
