Job Title: Front Office Administrator
Location: Head Office, Charlestown NSW
Employment Type: Part-Time
Hours: Tuesday to Friday, 9am to 5pm
Salary: Award‑aligned + experience considered
About the Role:
We are seeking a Front Office Administrator to be the first point of contact for our business
and a key support across administration, people and culture, and operation
divisions. This role is critical to ensuring the smooth day‑to‑day running of the office. You will
play a hands‑on role in front‑of‑house services while supporting employee,
clients and providing administrative assistance across the organisation. This position is ideal for someone who is highly organised, personable, proactive,
and comfortable juggling competing priorities in a fast‑paced environment.
What You’ll Do
- Act as the first point of contact for the business, managing phone, email, and in‑person enquiries
- Create a professional and welcoming front‑of‑house experience for staff, clients, and visitors
- Provide administrative support across operations, payroll coordination, and People & Culture
- Maintain accurate records and prepare documents, correspondence, and reports as required
- Monitor the payroll inbox, respond to basic queries, and escalate complex matters appropriately
- Assist with the employee lifecycle, including onboarding new staff
- Coordinate uniforms, equipment, office supplies, meeting spaces, and internal events to support smooth operations
- Assist with general office organisation and day‑to‑day operational support
What We’re Looking For
- This is an entry-level opportunity, with prior experience in administration, customer service, or front office roles highly regarded.
- Confident using Microsoft Office, online platforms, and AI tools
- Excellent written and administrative skills with strong attention to detail
- Strong organisational and time‑management skills, with the ability to manage competing priorities
- Friendly, approachable, and service‑oriented with a professional manner
- Strong interpersonal and communication skills
- A collaborative team player who works effectively across departments
- Proactive, initiative‑driven, and solutions‑focused
Why Join NHN Group
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Part-time, great work-life balance: Work Tuesday to Friday and enjoy
a three-day weekend every week.
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Supportive team environment: Be part of a professional, friendly team where your contribution is valued.
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Opportunities to grow: Gain experience across multiple divisions and access ongoing training and development.
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Employee bonus scheme: Be recognised and rewarded for your contribution to the success of the business.
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Health and Wellness benefits: Including subsidised gym membership, EAP and wellness initiatives.
About NHN Group
At NHN Group, we provide professional security and workforce services across critical infrastructure,
maritime operations, events, and commercial sites. We also operate dedicated Hospitality, Cleaning, and Investigations divisions, delivering tailored solutions across a range of industries. With a strong presence across Newcastle, we pride ourselves on dependable, client-focused services built on safety, integrity, and service excellence.
Apply Now
Be the backbone of our operations and support our teams across multiple divisions. Apply today and make your impact at NHN Group. For any questions about the role, please contact Head
of People and Culture, Jordan Dewson at jordan.dewson@nhngroup.com.au
