Administration Assistant
• Maximum Term until 30 June 2027
• Full-time, 38 hours/week
• Based in Geraldton
ABOUT THE ROLE
Ngala is looking for an Administration Assistant to provide parental leave cover for a fixed term period until 30 June 2027. They will provide reception and administrative support to all members of the Geraldton office in order to facilitate an efficient and effective level of support for families.
The receptionist is generally the first point of contact for the public. As such, it is essential this role provide a pleasant, courteous and professional presence to welcome and interact with a diverse range of clients.
DUTIES
Responsibilities include but are not limited to:
- Provide reception and administrative support to Geraldton programs.
- Provide professional and courteous assistance to clients as first point of contact.
- Ensure all incoming phone calls are attended to promptly and transferred to the appropriate program.
- Book and confirm appointments for Geraldton Family Counselling Service, parenting consults, or general meetings.
- Assist in administrative functions for meetings and events.
ABOUT YOU
The successful candidate will be organised and have strong communication skills together with the following:
- Entry level IT and Administrative competency.
- Ability to work independently and in a team environment using initiative, innovation, creativity and flexibility.
- Effective communication skills.
- Effective interpersonal and relationship building skills.
- Previous experience in a community services would be advantageous.
Role Requirements:
- Able to work across other Ngala sites as required.
- Possession of a current National Police Certificate.
- Possession of current WA driver’s licence.
- Possession of current Working with Children check
WHY JOIN US
- Discounted Private Healthcare
- Access to Employee Assistance Program (EAP)
- Refer a Friend Program ($500 for the referrer and $500 for the friend)
HOW TO APPLY
Applications are due by 5pm, Tuesday 31 March 2026 however shortlisting will commence immediately so we encourage you to submit your application promptly.
Click ‘Apply’ and follow the prompts to submit your CV.
If you have any queries, please contact Nancy Kirby, Operations Manager Child Development & Parenting, nkirby@ngala.com.au.
ABOUT US
At Ngala, we believe every child deserves the opportunity to be their best, and that raising children should be a joyful and rewarding experience.
After 135 years of working with families across Western Australia, Ngala continues to use the latest research and training, alongside community stories and experiences to develop and deliver services that meet the needs of today’s parents and children.
CULTURE
Our core values at Ngala are Human Connection, Integrity, Fairness and Creativity.
Ngala is an equal opportunity employer and promotes a workplace that actively seeks to include, welcome and value the unique contribution of all people. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse background, people who identify as LGBTIQA+ and people with a disability.
We acknowledge the Traditional Owners of the land where our programs and services operate and pay our respects to Elders past and present in the spirit of reconciliation. We acknowledge the importance of children being raised with connection to culture, community and family.
To find out more about Ngala, visit www.ngala.com.au.
