Sales Consultant

Brief Job Description

As the sales consultant here at Neighbourhood you will be responsible for consistently winning new business via inbound and outbound initiatives, proposing a wide range of digital marketing solutions (web design, SEO, PPC, social media, content and HubSpot Support and onboarding) to small to large-sized businesses across all industries in Australia, New Zealand and internationally. You will ultimately be responsible for the sales success of the business.

Tasks & Responsibilities

• Lead in the development of sales strategy working together with the Head of Growth
• Engaging with key stakeholders within the business and externally in relation to sales and service functions
• Play a pivotal role in identifying and developing new products and evaluating current offerings’ performance
• Achieve sales targets and collaborate with the managing director on monthly and quarterly goals
• Provide an accurate forecast of sales results and continuously management of sales activity – new, renewals and upsells
• Continue to improve and work on pricing & service development
• Perform a current merchant analysis of client’s needs and provide a “winning solution”
• Ability to communicate effectively on the phone/zoom/in person; close contracts once all clients’ needs have been identified and addressed
• Ensure timely/accurate recording, tracking and reporting of sales activities and customer/competitive information through our CRM
• Maintain professionalism, personability, and strong work ethics, with a growth mindset and eagerness to collaborate

Sales specific

• Handle new inquiries via phone calls, emails, referrals, events, and form submissions
• Develop proposals in collaboration with the Head of Digital Strategy (HODS)
• Assist in developing and refining services offered to clients
• Optimise services through collaboration with operations and HODS
• Generate and refine sales reports using tools like Databox and prepare monthly/quarterly reports

Requirements:

• Computer literacy across multiple sales and marketing-related programs
• People Management
• Marketing alignment for SQL
• Financial and commercial acumen
• Strong data & analytical skill
• Presentation skills
• Experience in a high-volume telecommunication sales position
• Five-star time management & organisation skills
• Experience in a high volume/fast-paced industry is preferred; experience in identifying prospective clients through various marketing channels
• Digital marketing knowledge and experience preferred: SEO, PPC, Social Media, Content Marketing, Web Development, App Development, E-commerce services
• Experience/knowledge using the following platforms: HubSpot, Semrush (SEO tools), Google Analytics, ClickUp, Qwilr,
• Be adept at building relationships with clients and be on the lookout for client opportunities
• Strong team player with a “’can-do” attitude and passion for excellence; self-started, self-motivated and independent
• Excellent phone manner and articulation (confidence and sense of humour are a huge plus!)
• Results-oriented and eager to succeed
• Strong negotiation skills, persistence and resilience
• A positive attitude with a desire to constantly improve
• Ability to multi-task and comfortable interacting with other departments

What’s in it for you?

• 1 week paid Company Retreat each year with the team
• Gym Membership to Function Well
• Gain experience with a market leading Digital Marketing Agency
• Be a part of a family of coworkers who are passionate about what they do and have a great time doing it
• Work for a business that celebrates and promotes collaboration and allows you to contribute to tangible change and growth within the company
• Work with exciting Brands & Clients
• Free coffee, Red Bull, Beer / Wine in Studio
• Office Dogs
• Flexible work hours