Support Worker (Residential Care)
Full Time, Part Time & Casual Opportunities
Mpower is growing!
Mpower is expanding our Out of Home Care Residential Services and we’re looking for passionate, resilient, and committed individuals to support children and young people. If you’re looking for meaningful work where where you can genuinely make a difference in a young person’s life, we’d love to hear from you.
About Mpower
Mpower is a well-established, accredited not-for-profit community-based organisation servicing South West Victoria. Established in 1975, the
operation of Mpower has grown from a small voluntary service to an accredited agency employing more than 100 staff, providing a range of clinical and support
services to over 1400 families regionally. Mpower now provides a range of disability services and community services and we specialising in supporting children, young people and families reaching their full potential.
About the Role
As a Support Worker in Residential Care, you will provide day-to-day care and support to children and young people living in residential care settings. This is a hands-on, dynamic role that requires confidence, emotional intelligence, and the ability to respond to complex behaviours, to support them build life skills and promoting a safe and nurturing home environment.
Key responsibilities include:
- Supporting young people with daily living tasks and routines
- Building positive, consistent, and trauma-informed relationships
- Managing challenging behaviours in line with therapeutic frameworks
- Supporting education, life skills, and community participation
- Maintaining accurate case notes and documentation
- Working across a 24/7 roster (including sleepovers, active night, weekends and public holiday shifts)
Who We’re Looking For
We are seeking applicants who are:
- Passionate about working with children and young people
- Confident working in challenging and high-support environments
- Strong knowledge of trauma‑informed practice especially to young people with disabilities
- Able to remain calm, consistent, and professional under pressure
- Strong communicators and team players
Highly regarded:
- Cert IV Child, Youth & Family Intervention
- Experience in residential care, youth work, or OOHC settings
- Understanding of trauma-informed practice and behaviours of concern
Also considered:
Applicants with qualifications and experience in disability support who are willing to undertake or transition into required qualifications will be considered.
What We Offer
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Attractive salary packaging benefits through our PBI status, helping you make the most of your take‑home pay
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A supportive, values‑driven team culture with strong leadership and a commitment to your wellbeing
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Ongoing professional development, including tailored training and clear pathways to further qualifications
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Opportunities to grow within a dynamic and expanding service
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Flexible leave options, including the ability to purchase additional leave
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Employment under the SCHADS Award, Level 2, aligned to your qualifications and experience
Additional Information & How to Apply
For a confidential discussion please contact Michaela Leris, People and Culture Advisor on (03) 5561 8111.
Employment terms and conditions are in line with the Social, Community, Home Care and Disability Services Industry Award 2010 with the applicable classification depending on qualifications and experience.
For more information and to obtain a copy of the position description, please visit Mpower website: https://www.mpower.org.au/employment/.
Please apply via Seek and applications should include a Cover Letter, Resume and Referees.
Please note: This position does not have a closing date. Due to operational needs, when applications are received, applicants may be shortlisted, interviewed and appointed.
People from diverse backgrounds are encouraged to apply. Mpower upholds a working environment that is free from discrimination in accordance with Equal Opportunity legislation and is committed to compliance requirement including industry Codes of Conduct and Child Safety Standards. Appointment subject to satisfactory NDIS Workers Screening Clearance, Working with Children Check, Police Check. All applications will be treated in the strictest confidence.
