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Dalby, Queensland 4405, Australia • Full-time

Description

Summary:

We are seeking a dedicated and experienced individual to join our team in Dalby, Queensland, as a permanent full-time member. This role is crucial in ensuring the highest standards of service and quality within the hospitality and catering industry. The successful candidate will play a key role in enhancing customer satisfaction and operational efficiency, contributing to the overall success of our establishment.

Responsibilities:

  • Oversee daily operations to ensure exceptional service delivery and customer satisfaction.
  • Manage and train staff to maintain high standards of service and compliance with health and safety regulations.
  • Develop and implement operational policies and procedures to enhance efficiency.
  • Monitor inventory levels and manage supplier relationships to ensure timely procurement of goods.
  • Assist in budgeting and financial management to achieve profitability targets.
  • Respond to customer feedback and resolve any issues promptly and effectively.
  • Collaborate with the management team to develop marketing strategies and promotional activities.

Qualifications:

  • Proven experience in a mid-senior role within the hospitality and catering industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work under pressure and manage multiple tasks effectively.
  • Knowledge of health and safety regulations and best practices in hospitality.
  • Relevant qualifications in hospitality management or a related field are preferred.

Role Type

On-site • Permanent • Full-time • Mid-level Senior