Portfolio Manager

Summary:

This role will report directly to the EGM of Operations to ensure quality and professional management of a portfolio of stabilised land lease communities.

Responsibilities

• Manage the performance of a community Portfolio which broadly covers areas of Financial Performance, Resident Management, Facilities & Compliance, Events & Activation.
• Work with Community Managers, ensuring reporting regime and management performance is best practice, including arrears management.
• Complete summary reports on individual assets as requested.
• Maintain the Asset Community Plan register and complete summary reports on individual assets as requested.
• Reporting actual vs budget and forecasts, analysing variances, and initiating corrective action.
• Identify initiatives to ensure best practice resident interaction and management.
• Ensure all activities are conducted in accordance with relevant legislation, company policies, processes and delegated authorities.
• Work with Community Managers, ensuring reporting regime and management performance is best practice.
• Ensure a team environment encouraging open communication.
• Work closely with the development, sales, and marketing teams to ensure operational
• readiness of new developments, aligning community operations with development objectives.
• Support the successful transition of newly developed properties into operational assets, ensuring seamless integration with the broader portfolio.
• Partner with the sales and marketing teams to create compelling value propositions for prospective residents, incorporating operational insights into marketing materials and campaigns.
• Assist in the development of sales and marketing strategies that promote community
• engagement and support high occupancy rates across all assets.

Qualifications:

• Background in strata management, property management, land lease communities, or a similar multi-site environment
• Strong financial and operational capability, with experience managing budgets and performance outcomes
• Proven people leadership skills with the ability to motivate and develop teams
• Excellent communication and stakeholder management skills
• Comfortable managing a diverse portfolio with regional travel required