Sales Support

Skills and Attitudes

1. Can do attitude customer focused attitude

2. Positive, approachable and personable

3. Highly organised with an ability to prioritise

4. Calm

5. To perform under pressure

6. Excellent attention to detail

7. Problem solving skills

8. Adheres to systems

9. Excellent computer skills

Knowledge

1. Residential Tenancies Act

2. Day to day computer skills

3. Local area knowledge

4. Microsoft Office

5. Compass

6. Campaign Track

Education / Certification

1. Certificate of Registration

DUTIES

1. Prepare and printing Agency Agreements

2. Maintain a supply of OFI lists

3. Adhere to department systems and procedures

4. Preparing settlement packs

5. Prepare all marketing material for new listings

6. Prepare all New Listing material for sales agent

7. Receipt any over the counter payments from purchasers

8. Receipt of any marketing monies from Vendors

9. Adding of OFI times to all marketing

10. Conduct all Sales filing

11. Daily tasks ie. Sellers letters

12. Submitting of editorials

13. Adding of properties to the internet for sale

14. Exchanging of properties on the internet/paperwork

15. Scan and save all sale contracts in the relevant property file on server

16. Prepare single page Market Appraisal letters as advised

17. Prepare Sales Agency Agreements as advised

18. Prepare Sales Advices as advised

19. Prepare Sales Proposals as advised

20. Notify Daily Telegraph, RP Data and Manly Daily of sale results

21. Maintaining of all web details of sale properties

22. Buyer matches to each property

23. Ensure that the Splash screens are maintained regularly

24. Attend all team meetings and training sessions

25. Email out Market Update

26. Prepare Auction bag for sale agents leading up to an Auction

KEY PERFORMANCE INDICATORS

1. 100% accuracy of all documentation

2. Office standards are maintained

3. Fax and emails distributed within 2 hours

4. Zero complaints

5. Company policies and procedures current and adhered to