Case Manager

We are seeking a highly organized and compassionate Case Manager to join our team. The Case Manager will be responsible for managing and coordinating the care of clients, ensuring that they receive the appropriate services and resources to meet their needs. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team and have a strong commitment to client advocacy.

Responsibilities:

• Conduct in-home assessments to develop tailored, person-centred support plans in partnership with clients.
• Oversee the delivery of services that align with clients’ goals, ensuring their evolving needs are met.
• Collaborate with Life Care’s clinical and allied health teams to provide best-practice care.
• Monitor clients’ health and wellbeing, identifying when further assessments or clinical referrals are necessary.
• Ensure compliance with aged care standards and manage client budgets effectively.
• Liaise with clients’ families and support networks to achieve positive outcomes.
• Advocate for clients and ensure that their rights are protected
• Maintain accurate and up-to-date client records

This role is perfect for someone with strong organisational skills, a relationship-driven approach, and a passion for enhancing the lives of older South Australians.

What we offer:

• Flexible working arrangements that support work-life balance
• Comprehensive Professional development and training opportunities, including ongoing training
• Supportive, team-focused workplace with a strong culture of care and respect
• Competitive pay rates
• Access up to $15,000 in tax-free salary packaging benefits to boost your take-home pay
• Access to wellbeing programs and employee assistance services
• Realistic caseloads with a focus on quality client experiences

What we are looking for:

• Excellent communication and interpersonal skills.
• Strong time management and prioritisation abilities.
• Demonstrated empathy and flexibility in resolving sensitive issues.
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office and experience with Client Management Systems.
• Knowledge of aged care standards, S@H, and CHSP is highly desirable.

Qualifications:

• Minimum of 2 years of experience in case management or a related field
• National Police Clearance (Aged Care)
• Current Driver’s Licence

Right to Work in Australia

You must be one of the following:

• Australia Citizen
• Permanent Resident
• Temporary Visa Holder

Evidence of your right to work will be required prior to commencement