EmploymentOS for your Business

Sales Support and Internal Sales

Multimodal • Brisbane, Queensland 4000, Australia • Full-time

Description

Join our high-performing Leeward Multimodal team

Are you a proactive, detail-oriented sales support professional with a passion for the shipping and logistics industry? We’re looking for someone to be the engine behind our sales team – keeping things moving, clients supported, and opportunities maximized.

About the Role

You’ll be at the heart of our commercial operations, supporting both internal teams and external clients across our multimodal services. From managing quotes and tenders to maintaining CRM data and nurturing customer relationships – this role is about making things happen.

What You’ll Do

  • Manage and respond to incoming sales enquiries
  • Coordinate quotes, tenders, and rate requests
  • Identify new business opportunities and support cargo growth
  • Manage shipment execution and related operational tasks
  • Onboard new customers and support key account activities
  • Liaise with overseas principals and internal stakeholders
  • Keep CRM systems and commercial databases up to date
  • Distribute marketing content and sailing schedules
  • Contribute to sales reporting, forecasting, and insights
  • Participate in sales meetings and team collaboration

What You Bring

  • Minimum of 3 years’ experience within shipping and logistics industry
  • Previous experience in Roll-on/Roll-off and Project/Breakbulk is desirable
  • Strong admin, coordination, and time-management skills
  • Strong analytical skills with attention to detail
  • Excellent communication and relationship-building abilities
  • Problem-solving mindset with a focus on customer satisfaction
  • CRM and Microsoft Office proficiency
  • Bonus points for: CW1, Zoho, or industry-specific software experience

Qualifications

Tertiary qualifications in business, logistics, or supply chain are desirable, but not essential for the right candidate.

Why Join Us?

  • Be part of a supportive and growing team within the Leeward Group
  • Flexible location and working environment
  • Play a key role in shaping the customer experience and driving growth
  • Learn, grow, and make your mark in a dynamic industry

Want to Find Out More?

Website: https://www.leeward-group.com.au/

LinkedIn: https://www.linkedin.com/company/leeward-group-pty-ltd/

Questions: careers@leeward-group.com.au

*Please note that we ONLY accept applications through the apply button*

Leeward Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment with Leeward is subject to satisfactory outcome of a National Criminal Records (Police) Check

Role Type

Permanent • Full-time • Associate

Company Overview

We provide our principals and customers with comprehensive shipping and associated services. We deliver these services with competency and experience, supported by personalised customer service and market leading digital initiatives. The Leeward Group, including Quay Shipping and Nautical Shipping, has decades of combined knowledge and expertise and provides unequalled shipping agency services to our customers. Leeward – Leading the Way.