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Property Associate (Client Experience)

Newcastle West, New South Wales 2302, Australia • Full-time
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Description

About Us

At Leah Jay, we take people and property further. Forging paths have endured in our DNA since our conception when we went against the grain to imagine a service dedicated entirely to property management.

Redefining Property Management – we are most awarded in NSW, operating for almost three decades. We deliver property insight, strategy and management for modern property investors, assisting our clients through the entire investment property life cycle.

Leah Jay is known for our unique culture and holistic approach to PM. Although Property Management is what we do, it really is about the people for us. Our purpose is to help people move towards more in their lives, whether that be our clients or helping our team go further in their careers and lives. We strive to deliver on our knowledge, skills and talents as part of a team that is empowering, supportive and knows their stuff!

About the Role

This position within our Business Support Unit, is the perfect opportunity to develop your skills and provides a stepping stone into building a career in Property Management. This role provides on-the-job learning and mentoring from industry professionals. This opportunity will set the right candidate up for a successful career in property management.

This position is a full-time office-based position at either our Newcastle West or Belmont office.

Your key responsibilities will include;

  • Supporting our client experience with incoming calls
  • Greeting our owners, tenants and trades who visit our office
  • Providing support to Property Managers in a range of functions associated with leasing and property management; and
  • An opportunity to develop your skills and build your career.

About You

You will bring to the position

  • Demonstrated focus on customer service
  • An understanding of the importance of giving our clients the best experience possible
  • Ability to handle a busy switchboard while remaining focused and calm
  • High attention to detail, maintained in a fast-paced environment
  • Superior communication skills with a focus on accurate messaging
  • Ability to prioritise tasks to ensure deadlines are met
  • High regard for personal presentation
  • A passion for starting a career in property management and the required studies
  • A current driver’s licence
  • A Certificate of Registration and/or completion of Certificate IV in Real Estate Practice (preferred)

Are you the right “fit” for our Culture?

  • We are known for our unique culture and holistic approach that embodies expertise, real people, and empowerment
  • Your work ethic will demonstrate the perfect balance between grit and grace
  • You are always curious – asking questions and seeking better paths to ensure your work reaches its full potential
  • You will embrace our customer service focus ensuring the needs of our clients are met– the Leah Jay way!

Taking You Further

Our purpose, beliefs and values mean that we empower our people to go further and challenge themselves to reach their potential, and we provide the means to do so.

Why work at Leah Jay?

  • Above Award Salary
  • A workplace where you will feel accepted, brave & capable
  • A supportive environment, with a confident, knowledgeable and empowering team
  • Access to an EAP, with a focus on wellbeing
  • The opportunity to progress in your career through our specialised Leah Jay Learning Hub and scholarship programs
  • Opportunities for leadership and influence within Leah Jay
  • Access to required CPD training
  • Minimal Saturday work, 4 hours every 8 weeks
  • A front-seat position to view the actions of an industry leader
  • Rewards and recognition bonuses
  • Additional Health & Wellbeing Leave
  • Regular team events

Apply now to Go Further with Leah Jay

Please include a cover letter with your application.

Role Type

On-site • Permanent • Full-time • Traineeship & Entry Level

Company Overview

At Leah Jay, we take people further in their careers. Forging paths endures in our DNA since our conception, when we went against the grain to imagine a service dedicated entirely to property management. Redefining Newcastle Property Management, we are the most awarded in NSW, operating for almost three decades. Our holistic approach to property management provides our clients with greater peace of mind to enjoy life and worry less. Our expert property management experience across Newcastle and the Hunter region guides the advice and best service we provide to our clients. Who We Are – We are a collective of people drawn together by an innate purpose to help people move towards more in their lives. We strive to deliver on our own knowledge, skills and talents as part of a team more empowering than the sum of its parts. Why work at Leah Jay? Our purpose, beliefs and values mean that we empower our people to go further, and challenge themselves to reach their potential, and we provide the means to do so.
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