About Us
At Leah Jay, we take people and property further. Forging paths have endured in our DNA since our conception when we went against the grain to imagine a service dedicated entirely to property management.
Redefining Property Management – we are most awarded in NSW, operating for over three decades. We deliver property insight, strategy and management for modern property investors, assisting our clients through the entire investment property life cycle.
Leah Jay is known for our unique culture and holistic approach to PM. Although Property Management is what we do, it really is about the people for us. Our purpose is to help people move towards more in their lives, whether that be our clients or helping our team go further in their careers and lives. We strive to deliver on our knowledge, skills and talents as part of a team that is empowering, supportive and knows their stuff!
About the Role
This is a full-time, office-based role supporting our business operations. You’ll be the first point of contact for clients and visitors to our office, as well as provide high-level, professional administration support to our leadership team. This position is ideal for someone who brings experience in business support and thrives on providing excellent client experience, juggling priorities, and being a go-to person in a fast-paced environment. You will be instrumental in supporting operational effectiveness and client satisfaction.
Your key responsibilities will include;
- Being the first impression of Leah Jay for our clients and visitors
- Responding to phone and email enquiries with professionalism and empathy
- Providing accurate and timely messaging and task follow-up
- Delivering confidential administration support to our leadership team, including the General Manager
- Preparing reports and documentation
- Assisting with internal projects and office coordination
- Collaborating with internal teams to continuously improve service delivery.
About You
You will bring to the position
- A proven background in business or operational support, understanding the necessity of confidentiality
- Strong client focus and emotional intelligence
- Excellent communication and organisational skills
- Meticulous attention to detail in all aspects of your work
- Confidence in priotising multiple competing demands, including handling a busy phoneline
- Professional presentation and a calm, proactive approach
- A current driver’s licence
- A Certificate of Registration or Real Estate Licence (desirable but not essential)
Are you the right “fit” for our Culture?
- We are known for our unique culture and holistic approach that embodies expertise, real people, and empowerment
- Your work ethic will demonstrate the perfect balance between grit and grace
- You are always curious – asking questions and seeking better paths to ensure your work reaches its full potential
- You will embrace our customer service focus ensuring the needs of our clients are met– the Leah Jay way!
Taking You Further
Our purpose, beliefs and values mean that we empower our people to go further and challenge themselves to reach their potential, and we provide the means to do so.
Why work at Leah Jay?
- Above Award Salary
- A workplace where you will feel accepted, brave & capable
- A supportive environment, with a confident, knowledgeable and empowering team
- Access to an EAP, with a focus on wellbeing
- The opportunity to progress in your career through our specialised Leah Jay Learning Hub and scholarship programs
- Opportunities for leadership and influence within Leah Jay
- Access to required CPD training
- Minimal Saturday work, 4 hours every 8 weeks
- A front-seat position to view the actions of an industry leader
- Rewards and recognition bonuses
- Additional Health & Wellbeing Leave
- Regular team events
Apply now to Go Further with Leah Jay
Please include a cover letter with your application.
