Employment OS for your Business

Administrator (Risk & Compliance)

Risk & Compliance • Warners Bay, New South Wales 2282, Australia • Full-time

Description

About Us:

We are Australia’s largest privately owned housing maintenance company, partnering with Public and Community Housing providers nationwide. Guided by our values — Performance Driven, Accountable, Customer Focused, Teamwork and Safety First (PACTS) — we are committed to delivering safe, high-quality services across more than 40,000 dwellings nationally.

The company is certified to ISO 9001 – Quality, ISO 14001 – Environmental, ISO 27001 Information Security, ISO 45001 Safety and Complies with ISO 55001 Asset Management

The Role:

We are seeking an organised and proactive Administrator (Risk & Compliance) to support our Corporate team in Warners Bay. Reporting to the National Risk & Compliance Manager, you will provide administrative and compliance support across systems, subcontractor documentation, audits, safety processes and accreditation requirements.

Key Responsibilities:

Compliance & Audit Support

  • Assist with subcontractor audits and internal system audits
  • Administer client defect audit processes and monitor compliance trends
  • Support the maintenance of external accreditations (Quality, Environmental, Information Security, Safety & Asset Management)
  • Ensure audit reports and compliance documentation are completed accurately and on time

Subcontractor Management

  • Coordinate subcontractor documentation and ensure 100% compliance
  • Maintain accurate and up-to-date records within compliance systems
  • Escalate non-compliance issues as required

Systems & Database Administration

  • Maintain and update compliance databases and systems
  • Ensure accurate data entry, record keeping and reporting
  • Assist in promoting a safe and healthy workplace
  • Support WHS documentation and awareness initiatives
  • Provide administrative assistance with Return-to-Work coordination

General Administration

  • Contribute to monthly reporting
  • Assist with gathering documentation for tenders and client meetings
  • Provide team support, including leave coverage and onboarding assistance
  • Support ongoing training and continuous improvement initiatives

About You:

  • Experience in an administrative role (ideally in compliance or safety)
  • Strong attention to detail and data accuracy
  • Ability to manage multiple tasks and meet deadlines
  • Confident communicator with strong organisational skills
  • Relevant qualifications (Certificate III in Business Administration desirable; Safety or Audit training advantageous)

Why Join Us?

  • Be part of a national organisation supporting community housing
  • Work in a collaborative and values-driven environment
  • Ongoing training and development opportunities

If you’re a detail-focused administrator looking to grow your career in risk and compliance, we encourage you to apply.

How to Apply:

Click the APPLY NOW Button, attach your cover letter, and resume and follow the prompts. 

Role Type

On-site • Permanent • Full-time • Associate

Company Overview

The best housing maintenance service provider in Australia – it’s not just our vision, it’s who we want to be today. 10 years ago, we were an idea. What if there was an alternative maintenance service provider to the ‘big guys’? One that offered the business systems to get the work done right, and used local trades to do it. A decade later, we’ve proved ourselves with a real track record of delivering a high volume of quality maintenance services. We’re proud of the numbers: every day, we work with 1,600 skilled subcontractors to complete 300 orders. Naturally, we’re pleased with ourselves. More importantly – so are our clients. We now deliver maintenance services to an area 10 times the size of England. 10 times! Our business has stayed true to our first idea for scalability: we employ local trades to deliver the service and provide our established systems, training programs, safety procedures and quality accreditations to ensure consistency. Being big enough to deliver is about having skilled, qualified people who are ready when we need them to be. We can support our clients with rapid transitions, and still deliver the quality our clients expect from us.