Joondalup Resort is part of the TenGolf Group, one of Western Australia’s leading and fastest-growing golf, hospitality, and wine businesses. We proudly own and operate six golf courses (Joondalup Resort, Meadow Springs GCC, Secret Harbour GL, The Cut GC, Maylands GC, and Embleton GC) and a winery (Aravina Estate), delivering outstanding experiences in golf, dining, events, and lifestyle.
As our business continues to grow, we are excited to offer an opportunity for a passionate and detail-oriented Chief Steward to lead our Stewarding team at Joondalup Resort.
Lead the stewarding team to keep our kitchens and back-of-house areas spotless, safe and service-ready.
Salary negotiable based on experience.
Key responsibilities
• Lead daily stewarding operations in daily basis: dishwasher section, BOH cleanliness, support Banquet setup for functions and organisation.
• Enforce sanitation and hygiene standards, including cleaning schedules, correct chemical usage, and dish machinery cleaning and operation controls.
• Verify hygiene controls through consistent checks and documentation (chemical levels and water temperature verification where applicable).
• Deliver labour efficiency: build and manage costed rosters aligned to business volume; confirm worked hours and deploy resources effectively across shifts.
• Control stewarding cost: breakage/loss prevention, inventory variance reduction, budget adherence, and continuous improvement in consumables usage.
• Stewarding equipment readiness: routine cleanliness and condition inspections, proactive escalation of faults, and coordination for repairs and/or replacements.
• Manage stock, par levels and requisitioning orders and cleaning supplies; conduct and act on stocktakes and monthly shortage reporting.
• Partner with Head Chef, Venue Manager, and Banquets Team to deliver smooth plate-ups, buffet support, and storage of banquet operational equipment.
• Lead, train and performance-manage the stewarding team: recruitment support, onboarding, coaching, and building a high-standard culture.
About you
• Proven experience leading stewarding (or kitchen utility) operations in a high-volume hotel, resort, club, large venue or catering environment.
• Strong working knowledge of kitchen hygiene and sanitation standards and the discipline to enforce cleaning routines at pace and under pressure.
• Sound understanding of WHS hazards in food service environments (chemicals, slippery floors, hot surfaces, manual handling, machinery) and practical risk control habits.
• Confident people leader: coaching, accountability, shift supervision, and constructive performance conversations.
• Strong communication and cross-functional coordination.
• Willingness to work across multiple outlets.
• Availability to work a rotating roster including weekends and public holidays (as operationally required).
Mandatory qualifications
• Police Clearance Certificate
• Food Safety & Hygiene
• Chemical Handling Certificate
What We Offer
• Staff discounts across resort facilities
• Free parking and access to resort amenities
• Staff meal provision
• Employee Assistance Program (EAP)
• Golf Entitlements as full-time employee
• A beautiful working location surrounded by nature and golf greens
