At Jabiru, we believe “Our best brings out their best”. We partner with children, young people, and families to create safe, inclusive spaces where everyone can thrive.
We’re seeking a Service Manager to lead and inspire our Outside School Hours Care (OSHC) service at Waterford West. In these roles, you’ll play a critical part in delivering high-quality, values-driven services that support children, families, and communities while building a positive team culture.
At Jabiru, you’re never just doing a job – you’re part of a team creating change, building belonging and making a lasting difference in the lives of children and communities.
Join a team with inclusive leaders, collaborative teams, and a culture of care that lets you show up as your whole self, every day.
Why you’ll love working at Jabiru
- Salary packaging options that help your pay go further — supporting you to live well while you uplift others
- Flexible working options
- Discounted OSHC fees
- Access to a wide range of perks through the Employment Hero platform — including discounted movie tickets, gift vouchers, health insurance and more
About the Role
Your key responsibilities will include:
- Lead, mentor, and support a dedicated OSHC team, fostering collaboration, professional growth, and a respectful, inclusive workplace culture
- Deliver high-quality OSHC programs that promote learning, wellbeing, and inclusion for all children
- Ensure services comply with all legislation and regulations including the National Quality Standard (NQS) and relevant Jabiru policies and procedures
- Oversee planning, rostering, and resourcing, ensuring the right staff are in the right place to meet operational and program needs
- Conduct training, induction, and ongoing professional development for team members to strengthen skills, knowledge, and compliance with best practices
- Build strong relationships with children, families, schools, and the community to enhance engagement and trust
- Monitor and maintain service quality through audits, reflective practice, and continuous improvement initiatives, including Quality Improvement Plans
- Promote and uphold child safety, wellbeing, and inclusion in all service operations
- Manage operational, administrative, and reporting responsibilities, ensuring timely, accurate records and adherence to Jabiru policies
Who we’re looking for:
- Diploma in School Age/Early Childhood Education & Care or other equivalent qualification as recognised by ACECQA
- Relevant OSHC or Childcare experience with a commitment to ongoing professional development
- Current QLD Blue Card, First Aid, CPR, Asthma, and Anaphylaxis certificates
- Strong leadership, communication, and interpersonal skills, with the ability to inspire and develop a team
- Ability to effectively plan and manage resources, including rostering and operational management
- Knowledge of quality frameworks, compliance obligations, and best practice in OSHC
- A values-led approach, demonstrating care, respect, collaboration, and integrity in all interactions
Inclusion & Safeguarding Commitment
At Jabiru, everyone is welcome. We’re an equal opportunity employer and we celebrate the different backgrounds, experiences, and perspectives that make our team stronger. We’re committed to creating a safe, inclusive, and accessible workplace where everyone can thrive. This includes safeguarding children and young people, prioritising their wellbeing, and ensuring all team members contribute to a culture where children and colleagues alike feel safe, respected, and valued. We encourage applications from people of all ages, abilities, cultures, identities, and communities.
Ready to bring your best? Our best brings out their best – and we’d love you to be part of it.
Apply now and join a team where your work truly matters!
