Administrator – IOH Health
Take the next step in your admin career with a purpose-driven healthcare team.
At IOH Health, our mission is simple to empower people to realise and achieve their potential for life, work and play. We are a long-standing, family-owned organisation committed to providing exceptional Psychology, Workplace Rehabilitation, NDIS, Training and multidisciplinary Allied Health services.
We are now seeking a Administrator to join our team and play a pivotal role in supporting our Psychology service and broader clinical teams.
Why You’ll Love Working With Us
- Work in a supportive, inclusive and people-focused environment
- Join a passionate team who genuinely care about client experience
- Be part of a business that values innovation, quality and continuous improvement
About the Role
As a Psychology Administrator, you will provide high-level administrative, operational and booking coordination for our Psychology team. You’ll also work closely with the broader IOH Health services, including Corporate, Training and Allied Health.
Your role is central to maintaining smooth clinic operations from appointment coordination and accurate record-keeping to reporting, communication and service delivery support.
You will be the first point of contact for many clients and stakeholders, so a warm, professional and proactive approach is essential.
What You’ll Be Doing
- Managing Psychology appointments, bookings and scheduling with accuracy and care
- Providing exceptional customer service through phone, email and in-person enquiries
- Maintaining high-quality documentation, reporting and record-keeping
- Supporting clinicians, clients and contractors with timely communication and updates
- Collaborating with the Administration Manager to implement consistent, efficient and scalable administrative processes
- Contributing to measurable targets and outcomes across the administration team
- Assisting other departments (NDIS, Rehabilitation, Allied Health, Training) as needed to support service delivery
About You
You’ll thrive in this role if you have:
- Strong interpersonal skills and a warm, professional customer service approach
- Excellent organisational and time-management skills
- High attention to detail and confidence managing data entry and documentation
- Strong written and verbal communication skills
- The ability to work collaboratively across multiple teams
- A proactive, solutions-focused mindset
- Experience in health, psychology or clinical administration (preferred but not essential)
What We’re Looking For
We want someone who is:
- Reliable, motivated and eager to learn
- Confident in managing competing priorities
- Comfortable in a fast-paced environment
- Passionate about supporting clinicians and improving client experiences
- Ready to contribute to a mission-driven organisation
Apply Now
If you’re looking to grow your administrative career in a supportive Allied Health environment and want to make a positive difference in people’s lives, we’d love to hear from you.
Click Apply and submit your resume and a brief cover letter outlining why you’re the right fit for IOH Health.
