FAMILY SUPPORT WORKER
Part-time
Crisis Accommodation Level 2:1
Who We Are
At Indigo Junction, we believe everyone has the right to a safe place to live and grow. We’re not just an organisation – we’re a community. We support people facing homelessness, housing crisis or other hardship, as well as young people, families, and individuals experiencing domestic and family violence. We walk together, grow stronger, and build a more caring, resilient community in
Midland and across the North East Metro.
Now is an exciting time to join us. We’re evolving our services, strengthening our partnerships, and refreshing our employer brand to better reflect who we are and where we’re heading. As part of our team, you’ll be joining a purpose-driven organisation that’s embracing growth, innovation, and collaboration to create lasting social impact.
The Role – What You’ll Do
You’ll join a passionate team dedicated to making real difference on the ground. Your key
responsibilities will include:
- Provide support within crisis and transitional accommodation settings, including tailored case management for families experiencing homelessness.
- Ensure the safety and wellbeing of clients while increasing their knowledge, confidence, and resilience to reduce the likelihood of future crises.
- Support families in developing life skills that promote independence and long-term stability.
- Work collaboratively within local coordinated interagency responses to optimise client outcomes and ensure holistic service delivery.
What You Bring
- Relevant qualifications in Community Services, Social Work, or a related field.
- Experience working with families experiencing homelessness, crisis, or disadvantage.
- Strong interpersonal and communication skills with the ability to build trust and rapport.
- Demonstrated ability to manage complex cases and work collaboratively within a team environment.
- Knowledge of local support services and community
networks (desirable).
Why You’ll Love Working with Us
- Purpose-driven work – Make a tangible impact in people’s lives every day.
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Supportive culture – You won’t be on your own. We believe in teamwork, mentoring, and shared learning.
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Opportunity to grow – We encourage professional development and foster leadership from within.
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Inclusive & respectful environment – We celebrate diversity, honour the traditional custodians of our lands, and strive to be culturally safe.
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Community-centric mission – Be part of a mission that matters, safe housing, strong support, lasting change.
What’s In It for You
·Competitive salary / award pay with [other benefits, e.g. flexible work, leave, super etc.]
·Ongoing training and capacity building
·Meaningful work in a community that values you
·Strong organisational stability and connection within the community
We’re a proud and culturally aware employer.
At Indigo Junction, we are proud to be an equal opportunity employer. We value diversity
and are committed to creating safe, inclusive spaces for all.
We recognise the strength, resilience, and deep knowledge that Aboriginal and Torres Strait
Islander peoples bring to our community and our work. We are committed to creating a culturally safe and inclusive workplace where everyone feels valued and respected.
We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and to share
your story, your skills, and your aspirations with us. Your voice and leadership are vital in walking alongside the people and communities we serve.
