EmploymentOS for your Business

State Transport Manager

Brisbane, Queensland 4000, Australia • Full-time

Description

HDS is entering an exciting phase of growth as we continue to expand our national logistics and home delivery network. As a tech-driven logistics company, we leverage data and innovative systems to optimise delivery performance across our network.

We are seeking an experienced State Transport Manager to lead contractor performance across Queensland and ensure our network delivers safe, compliant, and high-performing services. This role is ideal for someone who thrives in a logistics environment and enjoys driving performance through strong governance, accountability, and collaboration.

The Opportunity 

Reporting to the National Transport Manager, the State Transport Manager will oversee the performance, compliance, and commercial management of contractors operating within the state. 

You will play a critical role in strengthening contractor accountability, monitoring operational performance, and driving continuous improvement across the transport network. 

This role will focus on delivering strong outcomes across Cost, Quality, Safety, and Contractor Compliance. 

Key Responsibilities 

  • Oversee contractor performance across Queensland, ensuring delivery against operational KPIs including service levels, cost, safety, and quality. 
  • Monitor and analyse transport data to identify performance trends and drive continuous improvement. 
  • Manage contractor relationships, performance reviews, and corrective actions where required. 
  • Ensure contractors meet all compliance requirements, including contractual obligations, licensing, and Chain of Responsibility (CoR) regulations. 
  • Monitor transport costs and identify opportunities to improve operational efficiency and network performance. 
  • Work collaboratively with warehouse, routing, and planning teams to optimise delivery outcomes and resolve service issues.
  • Support contractor onboarding, incident investigations, and operational improvement initiatives. 

About You 

You are an experienced transport or logistics professional who understands how to balance operational performance, contractor relationships, and compliance requirements. 

You bring a proactive and solutions-focused mindset, with the ability to analyse performance data, address operational challenges, and work collaboratively with contractors and internal teams to deliver strong outcomes. 

Ideally, you will have: 

  • Experience in transport, logistics, or supply chain operations 
  • A solid understanding of Chain of Responsibility (CoR) and transport compliance obligations 
  • Experience managing transport KPIs, contractor performance, or service delivery frameworks 
  • Strong communication and stakeholder management skills 
  • A practical, hands-on approach to improving operational performance 

What We Offer 

  • A key leadership role within a rapidly growing national logistics organisation 
  • Competitive remuneration package 
  • Opportunity to influence and shape state transport performance 
  • A collaborative and supportive leadership team 

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Company Overview

Home Delivery Services (HDS) is a national logistics and warehousing business supporting customers across Australia with warehousing, distribution and delivery services. We operate in a practical, down-to-earth way and focus on reliability, safety and getting the job done properly. HDS values teamwork, accountability and clear expectations, and we aim to provide a stable and supportive working environment across both operational and office-based roles. As a growing business, we offer consistent work, flexibility where possible, and a straightforward approach to how we operate. People at HDS know what’s expected of them and are supported to do their job well. If you’re looking for a stable, honest workplace with good people, clear expectations and a no-ego culture, HDS is a great place to work.