About Us:
Johnson Cellars is part of HBH Group – a Brisbane-based hospitality group operating a diverse portfolio of exciting venues. From neighbourhood favourites to destination hotspots, we create spaces where people come together to eat, drink, celebrate, and connect.
At Johnson Cellars we’re passionate about delivering exceptional products and memorable experiences to our community. Our bottle shops are positioned as premium, independent retailers, giving us the flexibility to curate exciting ranges and showcase the best of local, craft, and boutique
producers.
We offer a friendly and supportive work environment and we’re looking for passionate individuals to join our team.
Role Overview:
As a Retail Assistant Bottle Shop at Johnson Cellars, you’ll be the face of our independent liquor retail business—helping customers find the right products while ensuring the responsible service of alcohol.
This casual role is ideal for someone who is friendly, reliable and customer-focused and who enjoys working in a fast-paced retail environment. You’ll be assisting with sales, merchandising, stock handling, and daily operations under the guidance of the Bottle Shop Manager.
Key Responsibilities:
- Provide exceptional customer service by assisting with product selection and inquiries.
- Operate the point-of-sale (POS) system for sales transactions, refunds, and gift card/ vouchers processing.
- Ensure responsible service of alcohol (RSA) compliance, including age verification and refusal of service when necessary.
- Maintain store cleanliness and presentation, including restocking shelves and rotating stock to ensure freshness.
- Assist in setting up promotional displays and signage as directed.
- Handle cash and EFTPOS transactions accurately and securely.
- Report any incidents, customer feedback, or maintenance issues to the manager promptly.
- Adhere to all company policies and procedures, including health and safety regulations.
Skills & Qualifications Required:
- Current Responsible Service of Alcohol (RSA) certificate.
- Previous retail or hospitality experience preferred but not essential.
- Strong communication and interpersonal skills
- Ability to work flexible hours, including evenings, weekends, and public holidays
- Physical ability to lift and move stock up to 15kg.
- Reliable transportation to and from the workplace.
Desirable:
- Interest or knowledge in wines, beers, and spirits.
- Familiarity with POS systems and basic computer skills.
- Team-oriented with a proactive attitude.
What we offer:
- Competitive salary based on experience
- A fun, supportive, and passionate team environment
- Staff discounts and perks across our hospitality, liquor, and childcare businesses
- Daily food and coffee benefits
- Discounted gym membership
- Ongoing training and professional development opportunities
- Employee Assistance Program (EAP)
- Salary sacrifice options·
- The opportunity to be part of a growing and innovative group of businesses
Pre-Employment Requirements:
Before commencing employment, successful applicants will need to provide:
- Verification of identity
- Right to work documentation
- References
- Consent for us to conduct background checks
If you think this role may be suitable for you, please submit a cover letter outlining your experience along with your resume at your earliest convenience. If you have further questions about the
role, please email brock@hbhgroup.info
