Support Coordinator Part Time (18 hours PW) Onsite

Goulburn Options is a trusted, community-focused, not-for-profit disability service provider located in the beautiful country hills of Seymour. We offer a unique opportunity to enjoy a nature-filled lifestyle while remaining just 90 minutes from Melbourne. 

As we continue to grow, we are seeking an experienced Support Coordinator to join our team under an individualised model of support.

Our Vision 

To support people to live their Biggest Life Possible. 

About the Role 

We are looking for an experienced Support Coordinator who will be responsible for providing comprehensive support coordination to a caseload of NDIS funded participants with complex needs, behaviours of concern, medical needs or other high risk circumstances or where the National Disability Insurance Agency has deemed it reasonable and necessary to fund the Support Coordination support in their plan. 

Support Coordinators have a critical role in providing high quality, safe and effective supports, which assist all participants to build capacity to enhance their quality of life and maximise their ability and opportunity to exercise choice and control.  Exercising strong interpersonal skills and qualified expertise you will collaborate with participant and families/ carers and other stakeholders to deliver coordinated, innovative and person-centred support.  

This role is performed in a competitive market environment where customer satisfaction with service quality and outcomes is essential for customer retention and attraction and business sustainability. 

Essential Requirements 

• Previous experience in a NDIS Support Coordinator role or NDIS Self Management experience. 

• Strong knowledge of the NDIS price guide and the role of the Support coordinator. 

• Experience work with (or personal experience) with people living with a disability or mental health. 

• Experience in planning, implementing and evaluating innovative evidence based NDIS supports. 

• Demonstrate ability to support a coordinate approach by working with a range of stakeholders to improve outcomes as agreed with the participant. 

• Excellent written and verbal communication skills. 

• Ability to present complex information in an easily understood and accessible manner. 

• Build participants relationships and community supports in line with NDIS choice. 

• Demonstrate responsiveness to participant needs and wants (internal and external). 

• Ability to write clear, concise and informative reports. 

• Knowledge of current and pending legislative changes. 

• This is an onsite role based at our Head Office in Seymour  

Culture and Benefits 

At Goulburn Options, we will offer you rewarding experiences to support us in our vision to be a leader of a community focused on ability.  We can further offer: 

• Access to salary packaging, which can add up to $15,800 in tax free pay per year 

• An Employee Assistance Program, a free and confidential counselling services 

Why Work With Us? 

At GO, we believe our staff deserve to live their Biggest Life Possible too. We offer: 

• A supportive, positive, and inclusive team culture 

• Ongoing professional development and training pathways 

• Meaningful, rewarding work that genuinely changes lives 

• Opportunities for growth within a growing organisation 

We are seeking team member who has the ability to work independently, use initiative and self direction within the scope of practice. 

If your vision is to support our participants to live their Biggest Life Possible, we encourage you to apply.