Quality, Compliance &
Safety Officer
Do you care about keeping
people safe and making services better? We’re looking for someone who is
organised, confident, and passionate about quality and safeguarding to join our
team.
In this important role, you
will:
• Manage and reduce risks
across the organisation
• Handle compliments,
complaints, and incidents, making sure we learn and improve
• Support on safety, child
protection, and safeguarding
• Write and update policies
and keep important documents up to date
• Support teams to improve
standards and work together effectively
• Help build a culture of
safety, accountability, and continuous improvement
We’re looking for someone
who pays attention to detail, understands regulations, can analyse information
clearly, and works well with others.
If you want to make a real
difference by helping create safe, high-quality services, we would love to hear
from you.
Organisational Profile
GEGAC is an Aboriginal
Community Controlled Organisation based in Bairnsdale Victoria. Consisting of
about 200 staff, GEGAC is a Not-for-Profit organisation that delivers holistic
services in the areas of Primary Health, Social Services, Elders &
Disability and Early Childhood Education.
GEGAC advocates for the
self-determination of the Aboriginal community by prioritising services that
enhance social, emotional, and spiritual wellbeing, with culture at the heart
of everything we do.
Position Purpose
Working within the Business
Support Services Division and reporting to the Quality and Compliance Manager,
the Quality, Safety and Risk Officer plays a key role in supporting the
organisation’s commitment to safety, quality, and accountability. The position
contributes to promoting a safe and high-quality environment, assessing and
mitigating organisational and operational risk, and embedding a culture of
continuous improvement across all areas of service delivery.
The role also supports the
development, implementation, and review of policies and procedures that
strengthen organisational governance and ensure alignment with regulatory,
accreditation, and cultural standards.
A central focus of this
position is embedding Aboriginal cultural values and principles within the
organisation’s Quality Governance Framework and systems, ensuring that our
culture and community are honoured while driving excellence in quality, safety,
and risk management.
Key Selection Criteria
·
Demonstrates strong capability in
policy development, risk management, compliance, and accreditation processes,
with proven experience in evaluating systems and processes to enhance
organisational accountability, strengthen governance frameworks, and support
effective risk mitigation.
·
Proficient in incident investigation
methodologies (e.g. ICAM, Root Cause Analysis).
·
Demonstrated ability to review policies
and procedures.
·
Proven experience in WHS system development,
implementation and auditing.
·
Excellent communication skills and
stakeholder engagement ability at all levels.
·
A sound working knowledge of Microsoft
Office, use of IT / other software, office machinery and administrative processes.
·
Expertise of working knowledge in risk
analysis, trend monitoring and regulatory reporting.
·
Good knowledge of Victorian WHS legislation,
ISO standards and emergency planning.
·
Demonstrated understanding of cultural
safety principles and their application in workplace health and safety.
Qualifications and Registrations
Requirement (Essential or Desirable).
·
Valid Victorian driver’s licence ESSENTIAL
·
Strong background in Quality and Risk Management
ESSENTIAL
·
Diploma-level qualification (or equivalent
experience) in Quality, Risk, and/or Safety or related fields such as
organisational governance, integrity management, and evidence-based analysis,
Audit and compliance management ESSENTIAL
·
A satisfactory Working with Children
Check and Fit2Work Police Check ESSENTIAL
·
A person of Aboriginal and or Torres Strait Islander
background DESIRABLE
·
Proof of COVID-19 vaccinated to align with GEGAC
requirements ESSENTIAL
How to apply for this job
A copy of the position description can be obtained
by copying and pasting this URL into your browser: https://gegac.org.au/wp-content/uploads/2026/03/2026-02-Quality-Safety-Risk-Officer-PD.pdf
A copy of the position description can also be
obtained by emailing HR@gegac.org.au.
Applicants must address the key selection criteria
for shortlisting.
Any applications that have not addressed the key
selection criteria will not be considered during the shortlisting process.
Applications can also be emailed to
HR@gegac.org.au.
Applications close 5pm Sunday 29 March 2026
No late applications will be considered (unless
under exceptional circumstances).
A valid Working with Children Check and Police
check is mandatory to work in this organisation.
“this advertisement is pursuant to the
‘special measures’ provision at section 8 of the Racial Discrimination Act 1975
(Cth)”.
