About Gelatissimo
At Gelatissimo, we believe life tastes better with gelato. Our artisan-style gelato is made fresh
in-store and we’re passionate about creating unique, unforgettable experiences for our
customers. Innovation is in our DNA not just in flavour – it is in how we craft, present, and share
gelato with the world.
Check us out at www.gelatissimo.com.au
About the Role
A technical role accountable for supporting overall Quality functions, including product safety and quality assurance for the Gelatissimo brand across Wholesale and Retail, both locally and internationally.
This is a permanent, hands-on QA role supporting day-to-day production while maintaining and continually improving food safety and quality systems. The successful candidate will work closely with production and operations teams to ensure compliance, consistency, and best practice across the site, and will support the Senior Food Technologist in driving continuous improvement initiatives. This is an excellent opportunity for a motivated graduate or early-career professional seeking to develop practical experience in food safety, quality systems, and manufacturing operations.
Key Responsibilities:
- Ongoing review, maintenance, and continuous improvement of the Food Safety Program
- Monitoring raw materials, packaging, and finished product quality; reporting non-conformances and supporting corrective actions
- Assisting in the investigation of consumer complaints (retail and wholesale), reporting findings and supporting corrective and preventive actions
- Conducting internal food safety, GMP, and quality audits across the site
- Performing routine QA verification checks on hygiene, sanitation, and maintenance programs, providing corrective feedback where required
- Conducting internal calibration and verification of monitoring equipment according to site schedule
- Collecting, reviewing, and verifying monitoring records in a timely manner
- Supporting internal and external (third-party / certification / customer) audits
- Participating in staff training relating to food safety, GMP, and quality practices
- Ensuring required samples are collected and submitted for laboratory testing
- Maintaining QA registers, logs, and documentation in an accurate and timely manner
- Supporting continuous improvement initiatives across food safety, quality, and compliance systems
Note: The responsibilities listed above are intended as a guide and not an exhaustive list. The successful candidate may be required to support additional quality-related activities as needed, with professionalism and attention to detail.
Qualifications, Skills & Experience
- Tertiary qualification in Food Science, Food Technology, or related field
- Clear communication skills and ability to work collaboratively across teams
- Experience in a Quality Assurance role within a food manufacturing or FMCG environment is highly valued
- Solid understanding of food safety regulations, GMP practices, and quality management systems
- Working knowledge of HACCP principles and food safety risk management
- Exposure to certification or compliance frameworks such as SQF, CFMSR BRC, FSSC, or retailer standards is desirable
- Understanding of allergen management, traceability, and corrective action systems
- Intermediate computer skills (Microsoft Office)
- Strong attention to detail and documentation skills
- Willingness to support the development and delivery of food safety and quality training to production staff
- Ability to work hands-on in a production environment, including chilled and high-care areas
Why Join Gelatissimo?
- Be part of a fun, passionate team shaping the future of gelato.
- Work with a globally loved brand with a strong innovation pipeline.
- Enjoy creative freedom and a supportive, collaborative culture.
- Make a real impact beyond the product – in how people experience gelato.
