ABOUT US
Gold Coast Primary Health Network (GCPHN) is an independent, not-for-profit organisation dedicated to building one world class health system for the Gold Coast. We work to improve coordination of care, support high quality primary health services, and ensure our community receives the right care, at the right time, in the right place.
GREAT OPPORTUNITY AWAITS
Are you a recent communications graduate or early-career professional looking to build your skills across marketing, content creation, social media and digital storytelling?
Join our Communications team as a Communications Support Officer and play a hands-on role in creating engaging content, producing high-quality publications and promoting important health initiatives across the Gold Coast.
This position is offered as a Fixed Term appointment, contracted until 28 October 2026, with potential for extension.
ABOUT THE ROLE
This is a great opportunity to develop your career in a supportive, fast-paced environment. You’ll be part of a collaborative team delivering meaningful work that supports better health outcomes for the community. This role offers variety, development opportunities and the chance to build a strong foundation in communications.
KEY RESPONSIBILITIES
- Create engaging content for social media, newsletters, website and campaigns.
- Write, edit and proofread a range of communications materials including EDMs, internal communications, media releases, health alerts, human interest stories and collateral.
- Support the production of internal and external newsletters, communications campaigns and media activities.
- Build social media following and engagement, create short-form video content (e.g. Reels, Stories), schedule posts, and assist with monitoring comments and messages.
- Stay up to date with social media and digital marketing trends and best practice.
- Update and maintain website content.
- Assist with basic graphic design using Canva.
- Capture photos, video and stories at key events to support storytelling and promotional content.
- Assist with monitoring and reporting on communications performance and identifying improvements.
- Provide day-to-day support to the Communications team including monitoring the shared inbox, meeting coordination and minutes, and invoice processing.
SELECTION CRITERIA – ESSENTIAL
- Tertiary qualification in communications, marketing, public relations, journalism or a related field, with relevant experience or up to 1–2 years in a similar role.
- Knowledge of marketing and communications strategies and execution, including social media.
- Strong written and verbal communication skills, with the ability to write, edit and proofread for a range of audiences and channels (e.g. newsletters, social media, web, internal communications and storytelling).
- Ability to create engaging content, including social media, basic graphic design (e.g. Canva) and short-form video.
- Experience using digital platforms such as content management systems (WordPress), email marketing tools (e.g. Mailchimp), social media platforms (Facebook, Instagram, LinkedIn) and scheduling tools, and Microsoft Office.
- Strong organisational skills, attention to detail and ability to manage multiple tasks and deadlines.
- Well-developed interpersonal skills and ability to build positive working relationships.
- Ability to work collaboratively and take initiative in a team environment.
- Proactive, adaptable and willing to learn.
SELECTION CRITERIA – HIGHLY DESIRABLE
- Basic photo and/or video editing skills.
- Exposure to digital marketing platforms (e.g. Meta Ads Manager, Google Ads).
- Experience with Adobe Creative Suite (e.g. InDesign, Photoshop).
- Understanding of, or interest in, public or primary health care.
WE OFFER
- Remuneration package: $63,141 to $87,243 plus superannuation
- Flexible work arrangements, including hybrid working
- Salary packaging benefits (up to $15,900 p.a. + $2,650 p.a. for meals/entertainment)
- 5 weeks annual leave, paid parental leave (after qualifying period, plus annual CPI salary increases
- Exceptional workplace culture benchmarked as Soaring
- Convenient Robina location with free onsite parking
HOW TO APPLY
Applicants are required to submit:
- Cover letter addressing suitability and above Selection Criteria
- Resume including accomplishments, skills qualifications and relevant experience.
- Applications close on Tuesday 7th April at 9am.
CULTURE-FOCUSED
At GCPHN, we value diversity and aim for a respectful, supportive environment. We welcome
applications from Aboriginal and Torres Strait Islander peoples, people living with disabilities, culturally and linguistically diverse communities, older people and LGBTQIA+ individuals.
Please note that the successful candidate will be required to undergo National Police Clearance.
