About Us
Football West is the governing body for the world game in Western Australia — and with over 230,000 participants across the state, we’re dedicated to making football accessible, enjoyable, and a great experience for all.
The Role
As an Operations Support Officer, you’ll play a key customer‑facing role supporting clubs, participants, parents, and internal Football West teams. You’ll assist with enquiries, registrations, logistics, event delivery and more, helping us to ensure football across WA runs smoothly and professionally. In addition, you will;
- Respond to and log, customer enquiries via phone and email, recording interactions in the CRM
- Support competition administration including registrations, fixturing, invoicing, team allocations, results and disciplinaries
- Provide guidance on competition rules and policies
- Assist with logistics for programs, events, courses, and state/representative teams
- Book venues, coordinate volunteers, arrange equipment and support event‑day operations
- Troubleshoot customer issues and escalate when required
- Contribute to continuous improvement within the Operations Support Team
About You
We’re looking for someone who is proactive, organised and passionate about delivering great experiences in community sport and working as a team. In addition, you will also possess the following;
- Prior experience in customer service or operational support
- Strong communication, administrative and organisational skills
- Ability to juggle multiple tasks and work to tight timeframes
- Confident phone manner and professional email communication
- Ability to interpret rules, policies and regulatory documents
- Proficiency in Microsoft Office applications
- Desirable: experience in events, logistics, travel coordination, volunteer coordination, or competition management systems
- Holds (or able to obtain) a Working With Children Check.
- Able to work evenings and weekends as required.
Why Join Football West?
- Flexible employment options: casual, part‑time or full‑time
- Work in a supportive team passionate about community sport
- Contribute to the growth and experience of football statewide
- Opportunities to work at events and be involved in the delivery of football programs
- Inclusive and equal‑opportunity employer
How to Apply
If you’re ready to support the growth of football in Western Australia and help make a real difference in the game, we’d love to hear from you!
Formal applications are to be submitted via the Apply button with applications closing on Friday, 20 February 2026 at 08:30am AWST.
For further information or support, please reach out to our Hiring Team at careers@footballwest.com.au. Note, email applications will not be accepted.
