About Us:
At Fitness Passport, we’re redefining workplace wellbeing by making it easier for employers to support their people and for individuals to access meaningful health benefits. You’ll play a key role in shaping how we grow and deliver on this mission—through thoughtful, effective pricing strategies that put value at the centre.
This role offers the opportunity to directly impact business growth while working on products that genuinely improve people’s lives and wellbeing. As we enter an exciting new phase of growth, Fitness Passport is executing an ambitious strategy while keeping our member experience a top priority.
The Role:
We are looking for a highly self-motivated individual who will lead and promote a proactive culture across our Melbourne facility network.
As our Network Partnership Manager, you’ll be the commercial and relational bridge between Fitness Passport and our facility partners. You’ll manage contracts, negotiate pricing, and nurture long-term relationships that ensure our members have access to high-quality fitness options—while maintaining strong margins and strategic growth.
What you will be doing:
- Manage contract renewals and reviews, ensuring compliance and alignment with company standards
- Lead pricing negotiations that balance partner value with FP’s financial objectives
- Establish and maintain strong relationships with fitness facilities across your portfolio
- Support facility partners with marketing, training, and engagement initiatives
- Develop strategies and initiatives to improve facility relationships, processes and drive business performance across your portfolio
- Identify and mitigate risks to network stability and product quality
- Drive process improvements and ensure accurate system data
- Deliver timely reports and insights to internal and external stakeholders
- Act as the voice of Fitness Passport within the network and represent our values in every interaction
About You:
- Genuinely curious and passionate about health, wellness, and fitness.
- 3-5+ years in account management or commercial partnership roles
- Strong interpersonal skills with confidence engaging stakeholders at all levels
- Proven experience in relationship management, ideally in service or membership-based organisations
- Financial acumen with experience in pricing proposals and margin analysis
- Contractual awareness and ability to interpret B2B agreements and understand terms and conditions
- Ability to thrive in a fast-paced, high-growth environment
- Strong analytical capabilities with excel proficiency and BI tooling would be advantageous
- A proactive mindset and commitment to long-term impact
- Self-starter with strong planning and prioritisation skills
What You’ll Love:
At Fitness Passport, we’re not just about providing access to great gyms and wellness facilities — we’ve also created a fantastic place to work. Our company values of Collaboration, Growth, Respect, Integrity and Wellbeing define our culture and the principles we use to operate our business.
We don’t just talk about wellness – we live it! Our BeneFit Passport Rewards Program and values-driven culture support your well-being inside and outside of work.
Here’s what’s waiting for you:
✅ Your very own Fitness Passport membership – access thousands of fitness facilities because we believe in what we offer
🌿 3 paid well-being days per year – because rest and recharge matter
🏡 Hybrid & flexible work – our Melbourne-based team enjoys three days a week in our new head office
💻 Generous WFH allowance to support our hybrid model
🏋️♂️ Ongoing wellness perks – think fitness challenges, guest speakers, and more
👶 Paid parental leave to support you and your family
🧠 Mental health support through Clear Head & our Employee Assistance Program
🏆 Rewards & recognition – Earn Hero Points and get rewarded for your impact!
🎉 Regular social events to stay connected and celebrate wins
How to Apply:
Click ‘Apply’ and you’ll be directed to Jobs by Employment Hero. If you don’t already have an account, simply sign up with your email address. It only takes 2 minutes to submit your application. If it’s a match, our Talent Team will be in touch for a quick screening call.
We can’t wait to meet you!
